Cynthia Ortiz
Lake Worth,FL
Summary
Dedicated Medical Assistant experienced in patient care and administrative support. Eager to contribute to high-quality patient experiences and efficient clinic operations.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Isaac Halfon, M.D.
Wellington, FL
09.2023 - Current
- Prepared and administered injections, vaccinations, and other medications under physician supervision.
- Managed patient scheduling and coordinated appointments to optimize clinic workflow.
- Assisted in the collection and processing of laboratory specimens for accurate diagnostics.
- Conducted preliminary assessments, documenting vital signs and medical histories efficiently.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Country Wide Foot and Ankle
Boynton Beach, FL
01.2022 - 06.2023
- Educated patients on treatment plans, medications, and preventative care strategies effectively.
- Supported physician in minor surgical procedures by preparing instruments and sterile fields.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
Medical Office Assistant
Palm Beach Heart and Vascular
Boynton Beach, FL
04.2019 - 08.2022
- Assisted in maintaining accurate patient records and filing systems for efficient retrieval.
- Processed insurance claims and verified patient eligibility to ensure timely reimbursements.
- Communicated effectively with patients regarding treatment plans, appointments, and billing inquiries.
- Collaborated with healthcare providers to streamline communication and improve patient care delivery.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Ordered prescription refills on behalf of existing office patients.
- Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
- Maintained vendor spreadsheet with contact information for easy use by administrative and clinical staff.
Medical Assistant
Rasha Youssef
Boynton Beach, FL
11.2015 - 04.2019
- Maintained accurate electronic health records to ensure compliance with healthcare regulations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Administered patient care, including vital signs monitoring and medication administration.
- Ensured compliance with OSHA guidelines, maintaining a clean and safe workspace for staff members and patients alike.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Palm Beach State College
Lake Worth, FL01-2025
Medical Assistant -
Ross Medical Education Center
West Palm Beach, FL06-2003
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy
- Vital sign monitoring
- Referral coordination
- Inventory stocking
- Interpersonal relationship building
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Isaac Halfon, M.D.
09.2023 - Current
Medical Assistant
Country Wide Foot and Ankle
01.2022 - 06.2023
Medical Office Assistant
Palm Beach Heart and Vascular
04.2019 - 08.2022
Medical Assistant
Rasha Youssef
11.2015 - 04.2019
Palm Beach State College
Medical Assistant -
Ross Medical Education Center