Overview
Work History
Timeline
Cynthia Panza

Cynthia Panza

Tucson,AZ

Overview

38
38
years of professional experience

Work History

Customer Service Representative

Concentrix
01.2024 - 03.2025
  • Assist Customers with turbo tax intuit
  • Assist Customers with Quickbooks Online Payroll and other Products
  • Moving around the website
  • Any questions they may have

Customer Service Representative

Everise
08.2021 - 09.2023
  • Assist Customers with Health Questions
  • Assisted Providers and Members with Claim Questions
  • Assisted Members with help in choosing a Provider
  • Assisted Providers with Eligibility questions for Insurance Company
  • Assisted with inbound calls

General Administrator

Randstadt Agency
12.2020 - 07.2021
  • Assist Customers with Covid Questions
  • Assisted with inbound calls

General Administrator

Premier Auto Center
05.2019 - 10.2020
  • Assist with payroll duties for Payroll person to give to input
  • Post invoices and pay

Accounting Assistant

Cycles, Ski's & ATV's
04.2015 - 05.2019
  • Title Work for all New and Used Vehicle Sales
  • Notary Public, my commission expires April 19, 2020
  • Set up Loan Packages for Funding
  • Work with Cudl
  • Answer Phones
  • Get the Drawer for Parts and Service ready for the next business day
  • Daily Deposit Reconciliation
  • Accounts Receivable

NC Billing Clerk/Title Clerk

Desert Toyota of Tucson
03.2012 - 03.2015
  • Bill and post New Car Deals
  • Title Work for all New and Used Vehicle Sales
  • Reconcile Accounts
  • Notary Public, my commission expires April 19, 2020

Customer Service Sales Consultant

Afni, Inc
10.2011 - 03.2012
  • Take inbound calls from customers asking about their account information
  • Offering sales on every call, which included Land Line phone service, Fios TV service, Fios Internet service, and HIS (High Speed Internet)
  • Customers were located on the East coast, Florida, Texas, and California

Payroll Administrator

O'Rielly Chevrolet Inc
07.1997 - 06.2011
  • Arrange all the payroll documents, enter the appropriate entries, sort them and send a final sorted report compiling the accounts entries of all the departments to the management team
  • Cross checks all the accounts and submit all the data related to tax payment to the tax department
  • Manage all payroll adjustments, deductions and incurred appraisals and send the final copy to the Office Manager
  • Maintain a record of daily employee attendance and enter leaves, half day leaves, over time working and other entries and submit them to the team head on month ends
  • Oversaw 190 - 250 employees at any given time
  • Started as a Accounts Payable Clerk, moved to Billing Clerk, moved to Payroll Assistant and then to Payroll Administrator

U/C Inventory Clerk

Jim Click Automotive Group
04.1987 - 05.1996
  • Verify entered data in the general ledger and correct the mistakes accordingly
  • Arrange all the daily entries of the entire used car department
  • Started as a Runner, moved to Billing Clerk, moved to Accounting Clerk, and then moved to Payroll Clerk
  • Oversaw 125 employees

Timeline

Customer Service Representative - Concentrix
01.2024 - 03.2025
Customer Service Representative - Everise
08.2021 - 09.2023
General Administrator - Randstadt Agency
12.2020 - 07.2021
General Administrator - Premier Auto Center
05.2019 - 10.2020
Accounting Assistant - Cycles, Ski's & ATV's
04.2015 - 05.2019
NC Billing Clerk/Title Clerk - Desert Toyota of Tucson
03.2012 - 03.2015
Customer Service Sales Consultant - Afni, Inc
10.2011 - 03.2012
Payroll Administrator - O'Rielly Chevrolet Inc
07.1997 - 06.2011
U/C Inventory Clerk - Jim Click Automotive Group
04.1987 - 05.1996

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Cynthia Panza