Cynthia Parkin
Sacramento,CA
Summary
Results-oriented professional specializing in customer service and relationship building. Known for effective communication and cash handling expertise, dedicated to delivering exceptional client experiences and achieving sales targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service and Sales Specialist/Head Cashier
Home Depot
Sacramento, CA
03.2025 - Current
- Assisted customers with product selection and provided detailed information on features and benefits.
- Executed daily sales floor operations, ensuring optimal product presentation and inventory management.
- Adapted quickly to customer needs, providing tailored solutions to enhance shopping experience.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Built strong client relationships through consistent communication and effective problemsolving.
- Trained new cashiers on point-of-sale systems and company policies to enhance team performance.
- Processed both cash and card purchases and returns.
Manager
Strauch Company/Arco Ampm
Folsom, CA
03.2016 - 11.2024
- Led cross-functional teams to enhance operational efficiency and service delivery.
- Implemented process improvements resulting in streamlined workflows and reduced turnaround times.
- Developed and executed training programs for staff, fostering skill development and team cohesion.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Science - Business Administration And Management
California State University, Sacramento
Sacramento, CA05-2026
Associate of Science - Business Administration
Cosumnes River College
Sacramento, CA08-2024
Business, General - Business
Cosumnes River College
Sacramento, CA08-2024
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Cash handling
- Call center operations
- Customer service
- Food safety
- Food preparation
- Order taking
- Cleaning procedures
- Sanitation practices
- Waste reduction
- Quality control
Certification
- ServSafe Certified
Timeline
Service and Sales Specialist/Head Cashier
Home Depot
03.2025 - Current
Manager
Strauch Company/Arco Ampm
03.2016 - 11.2024
Bachelor of Science - Business Administration And Management
California State University, Sacramento
Associate of Science - Business Administration
Cosumnes River College
Business, General - Business
Cosumnes River College