Diana Mihigan
Valparaiso,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Specialist Head Cashier
Ace Hardware Des Plaines
12.2020 - 06.2023
- Head cashier / Office assistant: Handling daily cash totals, called account owners fo invoice balance, prepped store cash and check deposits,
- Developed and managed relationships with customers to increase customer loyalty.
- Cashier, customer service, cleaning, stocking, repair services and on floor assistant
Customer Service Representative
Abt Electronics LLC
10.2022 - 03.2023
- Provided primary customer support to internal and external customers.
- Operated phone and face-to-face customer service, collecting payment, scheduling, basic sales, and conflict resolution.
- Operated online chat customer service
- Averaged 100 calls per day while maintaining customer service quality standards.
- Emailed between customers and in-store departments to ensure customer satisfaction.
Receptionist
The Eisenstein Clinic
05.2021 - 01.2022
- Operated phones and scheduled appointments from home and office
- Kept reception area clean and neat to give visitors positive first impression.
- Checked patients in, provided them with correct forms for their visit, helped note heights and weights
- Filed, faxed, uploaded and organized paperwork, added insurances and payment method into patients charts.
Education
High School Diploma -
Christian Liberty Academy
Arlington Heights, IL06.2021
Skills
- Relationship Building
- Account Management
- Inventory Management
- Customer Service
- Bilingual: Able to understand and communicate in spanish
Timeline
Customer Service Representative
Abt Electronics LLC
10.2022 - 03.2023
Receptionist
The Eisenstein Clinic
05.2021 - 01.2022
Customer Service Specialist Head Cashier
Ace Hardware Des Plaines
12.2020 - 06.2023
High School Diploma -
Christian Liberty Academy