Cynthia Parrilla
Wellington,FL
Summary
Accomplished Executive Director of Human Resources offering 15 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Human Resources
RAS Law Firm
Boca Raton, FL
09.2021 - Current
- Developed succession plans and promotion paths for staff.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Designed seven employee engagement strategies to improve morale, retain talent and maintain business continuity.
- Drafted and implemented policies, procedures and employee handbook for over 1200 employees.
- Tracked and reported metrics to identify trends and establish goals to meet business needs.
Director, Human Resources
THERAPEUTICSMD
BOCA RATON, FL
01.2017 - 07.2022
- An innovative pharmaceutical company exclusively committed to advancing the health of women and championing awareness of their healthcare issues
- Responsible for all activities of the Human Resources Department including long range strategic people planning, talent acquisition, training, compensation and benefits, and diversity and inclusion
- Implemented the first corporate-wide LMS system, including a detailed and organized career path program for employees who are looking to advance themselves within the organization
- Digitized the entire Human Resources department, streamlining the performance management process and incorporating a new comp structure into the process
- Spearheaded, created, and branded the first wellness program, educating employees on how to remain healthy, how to maintain a healthy work and personal life balance o Secured corporate gym memberships, nutritional programs, and dietitians to reach individual wellness goals
- Completed a year and half long compensation restructuring project, aligning the comp and bonus structure throughout the organization to ensure a competitive edge within the industry
- Incorporated the first Affirmative Action Program, saving over $1.5MM in recruiting fees, and hiring talented recruiters to bring in great talent throughout the organization
- Implemented the first onboarding and orientation program, creating a career development program that encompasses career paths, training efforts, and recognition practices
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
Director, Human Resources
ITALIAN ROSE GARLIC PRODUCTS, INC
WEST PALM BEACH, FL
01.2015 - 01.2017
- A manufacturer and distributor of salsas, dips, sauces, and spreads for retail stores and restaurants
- Established and directed all areas of human resources while acting as a strategic partner to the Owner, COO, and CFO
- Improved the employee-driven performance management process to emphasize one-on-one coaching and reoccurring manager training
- Effectively planned, designed, developed, and evaluated initiatives that supported organizational strategic goals including thorough employee orientation programs, equal opportunity employment curriculums, and database management procedures
- Built and maintained strong relationships with external vendors and partners, including Health Insurance Brokers, Workman’s
- Ompensation Insurance, 401K plan administrators, Financial Advisors, and Employment Attorneys
- Developed and maintained the affirmative action program, filed the EEO-1 report annually, and managed other records, reports, and logs to conform to EEO regulations
- Administered the compensation program, leveraged expertise in the development of all pay structures and benefits, and monitored the performance evaluation program
Manager
FLORIDA CRYSTALS CORPORATION
WEST PALM BEACH, FL
01.2013 - 01.2015
- The only producer of certified organic sugar grown and harvested in the United States
- Its subsidiary, ASR Group, is the world's largest cane sugar refining company, which owns and operates sugar refineries in Louisiana, California, New York, Maryland, Canada, Mexico, England, Italy, and Portugal
- Directed a geographically dispersed team of HR professionals and partnered with senior leaders on HR strategy and business objectives
- Oversaw the benefits programs including enrollment, medical, pharmacy, dental, vision, life, disability, 401K, flexible spending, and leaves of absence for 1,000+ employees
- Led the implementation of two wellness initiatives, tobacco cessation, and a physical fitness program–directly resulted in over $13K in savings on high-risk insurance claims and a 60% reduction in employees who smoke
- Spearheaded company fundraising efforts for the Heart Walk Association, surpassing the goal by over $2,500 and securing a 25% increase in employee participation
Manager
THE PALM BEACH INSTITUTE
PALM BEACH, FL
01.2011 - 01.2013
- The premier Florida-based substance abuse facility, which offers a full range of rehabilitation services
- Ensured 100% JCAHO compliance for 75 staff files during the surveyors’ three-year accreditation audit renewal
- Achieved a 15% reduction in benefits costs by tracking employee records, ensuring the company did not pay for ineligible benefits
- Enabled the company to offer more robust benefits packages at a lower cost by negotiating a 27% reduction in medical benefit cost
- Avoided $100K+ in potential fines due to non-compliance by conducting audits on personnel files, medical records, and I-9 data
- Negotiated and implemented the company’s first Employee Assistance Program
Manager
INFINITY SALES GROUP
BOCA RATON, FL
01.2008 - 01.2011
- A dynamic, performance-propelled marketing partner who creates inspired solutions that set the pace of evolving standards within the telecommunications industry
- Partnered with senior management to create the company’s first fully compliant human resources department which encompassed more than 400 employees
- Maintained an 89% employee retention rate in a high-turnover industry by fostering a team environment that encourages communication
- Secured nearly $20K in state funding, in collaboration with the Workforce Alliance, for new hire training and recruitment efforts
- Introduced the first formal performance review program that was subsequently launched companywide
Coordinator
Pride Air Conditioning & Appliance
01.2006 - 01.2008
Education
Master’s - Human Resource Management
Keller Graduate School of Management at DeVry University
2014
Bachelor’s - Technical Management, Human Resource Management
DeVry University
Miramar Beach, FL2010
Skills
- Performance Management Systems
- Employee Relations Oversight
- Relationship Building
- Cross Functional Collaboration
- Forecasting Employment Needs
- Policy Improvement Recommendations
- Compensation and Benefits Administration
- Hiring and Firing
- Problem Solving
- Administering Disciplinary Procedures
- Regulatory Compliance
- Recruiting and Interviewing
- Unemployment Claims
- Performance Optimization
- Human Resources Operations
- Employee Handbook Development
- ADP Workforce Now
- Onboarding, Training and Development
- Human Resources Department Processes
- Verbal and Written Communication
- Coaching and Mentoring
- Organizational Development
- Training Needs Analysis
- Dispute Mediation
- Accident Investigation
- Confidential Document Control
Affiliations
Society for Human Resource Management (national and Palm Beach Chapter)
Human Resource Association of Palm Beach County
Certification
- SHRM-CP - SHRM Certified Professional
Languages
Spanish
Native or Bilingual
Timeline
Director of Human Resources
RAS Law Firm
09.2021 - Current
Director, Human Resources
THERAPEUTICSMD
01.2017 - 07.2022
Director, Human Resources
ITALIAN ROSE GARLIC PRODUCTS, INC
01.2015 - 01.2017
Manager
FLORIDA CRYSTALS CORPORATION
01.2013 - 01.2015
Manager
THE PALM BEACH INSTITUTE
01.2011 - 01.2013
Manager
INFINITY SALES GROUP
01.2008 - 01.2011
Coordinator
Pride Air Conditioning & Appliance
01.2006 - 01.2008
Master’s - Human Resource Management
Keller Graduate School of Management at DeVry University
Bachelor’s - Technical Management, Human Resource Management
DeVry University
- SHRM-CP - SHRM Certified Professional
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