Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Cynthia Patton

Falls Creek loop,PA

Summary

Dynamic sales associate with a proven track record at Palumbo Meat Market, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and reliable cash handling. Recognized for boosting sales revenue by building strong customer relationships and maintaining high-quality standards in a fast-paced environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

Palumbo Meat Market
07.2021 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Machine Operator/Assembler

Elcam Inc,
02.2015 - 06.2021
  • Operated machining equipment safely with team of operators.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Complied with company and OSHA safety rules and regulations.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.

Education

Bachelor of Science -

Penn State Univresity
State College, PA

Associate of Science -

Dubois Business College
DuBois, PA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Reliable and punctual
  • Cash handling accuracy
  • Store opening and closing
  • Professional demeanor

Timeline

Sales Associate

Palumbo Meat Market
07.2021 - 04.2025

Machine Operator/Assembler

Elcam Inc,
02.2015 - 06.2021

Bachelor of Science -

Penn State Univresity

Associate of Science -

Dubois Business College

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Cynthia Patton