Cynthia Perez
Jersey City,NJ
Summary
Bilingual Receptionist experienced in organizing office operations and enhancing communication. Delivered empathetic interactions and maintained confidentiality while supporting team initiatives. Demonstrated adaptability in fast-paced environments, ensuring effective coordination among departments.
Overview
26
26
years of professional experience
Work History
Front Desk Receptionist
Palisades Professionals/Joseph Popovich M.D.
Jersey City, NJ
09.2018 - Current
- Handled multiple incoming calls on a multiline phone system.
- Streamlined daily office operations by organizing files and maintaining essential paperwork.
- Supported administrative functions by entering data into company databases accurately and efficiently.
- Adhere to company Policies regarding confidentiality of sensitive information.
- Collaborated with other departments to facilitate effective communication and coordination.
Productions Supervisor
Hudson Community Enterprise
Jersey City, NJ
10.2010 - 04.2017
- Enhanced manufacturing staff performance through clear communication of job expectations, planning, monitoring, and appraising results, alongside coaching and enforcing policies and procedures.
- Oversaw daily production activities to optimize workflow.
- Directed team collaboration to achieve production schedules and meet deadlines.
- Trained new employees on safety protocols and operational procedures.
Building Services
Hudson Community Enterprise
Jersey City, NJ
10.2010 - 04.2017
- Ensured compliance with health and safety regulations while overseeing small teams and facility operations.
- Executed thorough cleaning of facilities to maintain hygiene standards. and special projects, stock, and supply facilities.
- Performed maintenance tasks, including cleaning activities and routine inspections of facilities.
- Informed management of deficiencies and repair needs to ensure timely resolutions.
- Supported various administrative functions to enhance workplace efficiency., supervising full and part-time staff and providing recommendations for payroll processing.
- Assisted in administrative tasks, supervising full and part-time staff and providing recommendations for payroll processing.
- Offered support to coworkers in completing daily tasks and projects. and clients who required help in various tasks.
Receptionist/Medical Billing
Infusion X
Jersey City, NJ
11.2008 - 02.2010
- Executed routine office tasks and organized files to support daily operations.
- Submitted medical claims to insurance carriers.
- Assisted Doctors in Exam Rooms.
- Obtained Vital Signs in Triage.
- Managed incoming calls on a multi-line telephone system.
- Facilitated professional interactions with employees and doctors to ensure smooth operations.
- Provided support to doctors in exam rooms during patient consultations and procedures.
- Recorded vital signs of patients during triage to assist in their assessment and treatment.
Receptionist/Medical Billing
Jersey City Medical Supplies
Jersey City, NJ
02.2003 - 10.2008
- Executed general office tasks and organized files to support daily operations.
- Submitted medical claims to insurance carriers.
- Operated multi-line telephone system to manage incoming calls efficiently.
- Oversaw multi-line telephone system operations to ensure clear communication among staff.
- Maintained professional relationships with employees and doctors.
Medical Receptionist
Hooshang Sadeghi,M.D.
Bayonne, NJ
11.2001 - 01.2003
- Executed general office tasks and maintained organized files to support daily operations.
- Submitted medical claims to insurance carriers.
- Answered a multi-line telephone system.
- Managed multi-line telephone system, directing calls efficiently to appropriate staff.
- Engaged professionally with employees and doctors to foster collaboration.
Certified Home Health Aide
Access Nursing
Jersey City, NJ
04.2000 - 11.2001
- Administered medications to ensure patient compliance with treatment plans.
- Transported patients to and from doctor’s appointments to facilitate access to healthcare.
- Maintained safe, clean environment to promote patient well-being.
Education
High School Diploma -
Chrome Institute
Jersey City, NJCertificate -
Certified Home Health Aide
Jersey City, NJSkills
- Patient Communication
- Customer service
- Office Administration
- Organized
- Proficient
- Adaptability
- Flexibility
- Highly motivated
- Empathetic
- Courteous
Timeline
Front Desk Receptionist
Palisades Professionals/Joseph Popovich M.D.
09.2018 - Current
Productions Supervisor
Hudson Community Enterprise
10.2010 - 04.2017
Building Services
Hudson Community Enterprise
10.2010 - 04.2017
Receptionist/Medical Billing
Infusion X
11.2008 - 02.2010
Receptionist/Medical Billing
Jersey City Medical Supplies
02.2003 - 10.2008
Medical Receptionist
Hooshang Sadeghi,M.D.
11.2001 - 01.2003
Certified Home Health Aide
Access Nursing
04.2000 - 11.2001
High School Diploma -
Chrome Institute
Certificate -
Certified Home Health Aide