Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Pizzica

4482 Rockwood Dr

Summary

With a proven track record at Jordan Mankin Lavish Locks Tampa, I excel in fast-paced environments, demonstrating exceptional problem-solving and customer service skills. My experience includes streamlining inventory management and enhancing customer satisfaction, showcasing my ability to lead and collaborate effectively. I'm committed to continual improvement and adept at learning new technologies swiftly.

Overview

34
34
years of professional experience

Work History

Lavish Locks Tampa

Jordan Mankin Lavish Locks Tampa Owner
09.2020 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Store Manger Florida Leather Galleries

Matter Brothers
06.1993 - 09.2020
  • Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
  • Stayed up-to-date on industry trends, enabling effective promotion of the latest shoe styles and technologies to customers.
  • Achieved sales targets consistently with persuasive communication skills and in-depth knowledge of products.
  • Efficiently processed customer transactions using point-of-sale systems while adhering to company policies and procedures.
  • Conducted staff training sessions for new hires, ensuring they were well-equipped to provide excellent customer service.
  • Handled customer returns or exchanges diplomatically, resolving issues quickly while retaining goodwill towards the brand.
  • Assisted customers in finding the perfect fit, resulting in high levels of comfort and satisfaction.
  • Improved customer satisfaction by providing personalized shoe recommendations based on individual needs and preferences.
  • Enhanced product presentation through meticulous organization and attractive display of shoe merchandise.
  • Participated in community outreach events, representing the brand positively and generating interest among potential customers.
  • Increased cross-selling opportunities by suggesting complementary items such as accessories or shoe care products tailored to each client''s needs.
  • Utilized social media platforms effectively to promote special offers, events, or new product arrivals.
  • Worked closely with suppliers to keep adequate stock levels available at all times, minimizing backorders or delays for customers eagerly awaiting new shoes.
  • Collaborated with team members to ensure smooth store operations, contributing to a positive work environment.
  • Maintained a clean and inviting store environment, enhancing overall shopping experience for patrons.
  • Built strong relationships with clients by addressing their concerns promptly and professionally, fostering loyalty and repeat business.
  • Managed store opening and closing duties diligently while following company guidelines for safety measures.
  • Reduced shrinkage through diligent monitoring of store security systems and adhering to loss prevention policies.
  • Supported visual merchandising efforts by creating eye-catching displays that showcased featured products effectively.
  • Inspected items for defects and damage.
  • Cleaned and maintained production area and equipment.
  • Loaded and unloaded items from production line.

Sales/Showroom Manager Carolina Sofa Furniture

Carolina Sofa North Carolina
01.1998 - 01.2020

Children & Families State of Florida District 13

Florida State/Marion Citrus Mental Health Centers
09.1990 - 02.1995

Family Services Planning Team Coordinator District 13 Florida State, 5 Counties in Central Florida

Coordinated Servies between: School System, Mental Health, Juvenille Justice, Guardian AdLitem and Parents to help stabilize children in order to keep them in te home. Social Work,

  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Education

Bachelor of Arts - Special Education/Social Work

Central Bible College
Springfield Missouri
06-1977

Skills

  • Friendly, positive attitude
  • Effective Team Collaboration
  • Customer service
  • Problem-solving

Timeline

Lavish Locks Tampa

Jordan Mankin Lavish Locks Tampa Owner
09.2020 - 05.2024

Sales/Showroom Manager Carolina Sofa Furniture

Carolina Sofa North Carolina
01.1998 - 01.2020

Store Manger Florida Leather Galleries

Matter Brothers
06.1993 - 09.2020

Children & Families State of Florida District 13

Florida State/Marion Citrus Mental Health Centers
09.1990 - 02.1995

Bachelor of Arts - Special Education/Social Work

Central Bible College
Cynthia Pizzica