Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Price

Omaha,NE

Summary

Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.

Overview

6
6
years of professional experience

Work History

Shift Manager

Pepperjax Grill
Omaha, NE
08.2021 - Current
  • Inspected work areas regularly for cleanliness and organization standards.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Resolved conflicts between employees or customers in a professional manner.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Responded quickly and effectively to emergency situations as they arose.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Ensured compliance with food safety regulations and quality standards.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Taught staff upselling techniques to meet revenue targets.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Upheld company standards and compliance requirements for operations.

Assembly Line Production Worker

Omaha Steaks International
Omaha, NE
10.2018 - 12.2024
  • Inspected incoming raw materials prior to use in order to ensure quality assurance.
  • Rotated through various positions on the assembly line as needed by management.
  • Performed quality checks on products to ensure they met company standards.
  • Identified defective parts or items needing rework during inspections.
  • Ensured that all safety regulations were followed at all times while operating machinery.
  • Organized production line equipment and materials for assembly tasks.
  • Communicated effectively with team members regarding production goals and objectives.
  • Assisted in training new employees on assembly line processes and procedures.
  • Boxed, labeled and moved items to keep production lines moving swiftly.

Education

GED -

Metropolitan Community College
Omaha, NE
06-2024

Some College (No Degree) - Business Administration And Management

Metropolitan Community College
Omaha, NE

Skills

  • Supply Ordering
  • Schedule oversight
  • Inventory Control
  • Staff Development
  • Safety Compliance
  • Quality Assurance
  • Team Development
  • Energetic and Enthusiastic
  • Staff Motivation
  • Inventory controls
  • Opening and closing procedures
  • Punctual and Reliable
  • Documentation And Reporting
  • Handling Customer Complaints
  • Relationship Building
  • Sales Strategies
  • Workplace Safety
  • Mentoring and Coaching
  • Compliance understanding
  • Decision-Making
  • Cash Handling
  • Hiring and Recruiting
  • Flexible Schedule
  • Delegating Work
  • Hand-Eye Coordination
  • Process Monitoring
  • QA
  • Expert assembler
  • Machinery Operations
  • Power and hand tools
  • Manufacturing Experience
  • Visual inspections

Timeline

Shift Manager

Pepperjax Grill
08.2021 - Current

Assembly Line Production Worker

Omaha Steaks International
10.2018 - 12.2024

GED -

Metropolitan Community College

Some College (No Degree) - Business Administration And Management

Metropolitan Community College
Cynthia Price