Cynthia Prunes
185 Crystal Lake Dr
Summary
With 26 years of slot experience I am a very detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Slot Supervisor
Resorts Casino
04.2015 - Current
- Monitoring activities for adherence to policies and procedures.
- Contributed to a positive work environment by fostering strong relationships with colleagues and management.
- Collaborated with other departments such as security, surveillance, and food and beverage operations for seamless integration of services offered within the establishment.
- Supported compliance efforts by maintaining up-to-date knowledge of regulatory requirements governing casino operations.
- Assisted guests with understanding game rules, promoting responsible gaming habits, and ensuring memorable experiences.
Slot Attendant
Revel Casino
03.2012 - 09.2014
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
Slot Attendant
Bally's Park Place
05.1999 - 03.2012
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Repaired problems and maintained machines in good working order.
- Remained up-to-date on new slot games, technology updates, or promotions to effectively inform guests about current offerings at the casino.
Education
High School Diploma -
EHT High School
Egg Harbor Township, NJAtlantic Cape Community College
Mays Landing, NJSkills
- 26 Years in Slot Operations
- Skilled in Cash Handling Procedures
- Slot Machine Proficiency
- Slot machine operations
- Maintain rule compliance
- Bilingual
Languages
Spanish
Timeline
Slot Supervisor
Resorts Casino
04.2015 - Current
Slot Attendant
Revel Casino
03.2012 - 09.2014
Slot Attendant
Bally's Park Place
05.1999 - 03.2012
High School Diploma -
EHT High School
Atlantic Cape Community College
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