Cynthia Ramirez
Hawthorne,CA
Summary
Detail-oriented. with progressive leadership background and advance training and team building abilities. Works easily with employees to meet and exceed targets for quality, service and speed. Quick-thinking problem-solver with exceptional communication and conflict resolution skills and works well under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hostess
The Kettle
Manhattan Beach, CA
01.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Cashier/Cook/Manager
Chick-fil-A
10.2018 - 11.2023
- Shift leader for 2 years
- Front and Back Team member for 3 years
- Greeted customers entering store and responded promptly to customer needs.
- Learned all required tasks quickly to maximize performance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Prepared food and drinks while following safe food handling procedures.
Ej Arevalo (Director) 310-751-8297
Brandon Burnett (Director) 626-367-3551
Education
High school diploma -
Leuzinger High School
Lawndale, CA05.2018
Skills
- Organizational Skills
- Communication Skills
- Customer Service
- Leadership
- Problem- Solving
- Time Management
Certification
- A.B.C. certified
- Food Handler Certification
Timeline
Hostess
The Kettle
01.2024 - Current
Cashier/Cook/Manager
Chick-fil-A
10.2018 - 11.2023
High school diploma -
Leuzinger High School