Cynthia Real
North Scituate,RI
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and ensuring smooth daily operations.
Overview
11
11
years of professional experience
Work History
Receptionist
Reichert & Sons
05.2020 - Current
- Managed front desk operations, ensuring smooth customer interactions and efficient appointment scheduling.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Laboratory Technician
Technic Inc.
08.2014 - 04.2020
- Analyzed technical requirements and implemented solutions to enhance system performance.
- Conducted laboratory tests to analyze samples for quality assurance.
- Maintained accurate records of experiments and results in compliance with regulations.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Prepared chemical solutions and reagents according to established protocols for various experiments.
Education
High School Diploma -
ALTERNATIVE LEARNING PROGRAM
Providence, RI06-2001
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Reichert & Sons
05.2020 - Current
Laboratory Technician
Technic Inc.
08.2014 - 04.2020
High School Diploma -
ALTERNATIVE LEARNING PROGRAM