Cynthia Reese
Longview,TX
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Christus Good Shepherd Medical Center
Longview, TX
10.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Resolved nurse complaints in a timely manner while maintaining professionalism at all times.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted in training new employees on pharmacy procedures.
Lead Pharmacy Technician
UnitedHealthcare
Tyler, Texas
04.2022 - 10.2023
- Collaborated with other departments within the organization to ensure optimal patient care.
- Ensured that all medications were stored properly, following safety protocols.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Reviewed orders for completeness, accuracy, and compliance with applicable laws and regulations.
- Ordered supplies and restocked shelves when necessary.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
PHARMACY TECHNICIAN
Christus Good Shepard Hospital
Longview, TX
10.2017 - 04.2022
- Refill pyxis machines with medication.
- Count & check in narcotics.
- Maintain cleanliness of pyxis.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- To make and organize technician work schedule.
- To enter prescriptions into computer.
- To contact insurance if any clarifications needed.
- To count, bottle and check out customers.
- Order medicines daily to replenish stock and increase inventory.
- Verify patient data and billing information to discover and resolve erroneous bills.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
LEAD PHARMACY TECHNICIAN
CVS Health
Longview, TX
10.2010 - 10.2017
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Performed quality control checks to ensure accuracy of medication dispensing.
- Interpreted physician's instructions accurately when preparing prescriptions.
- Resolved problems relating to billing issues or incorrect medications dispensed.
- Ensured that all medications were stored properly, following safety protocols.
Education
High School -
LONGVIEW HIGH SCHOOL
Longview, TX01.2020
Pharmacy Technician -
KILGORE COLLEGE
Kilgore, TXSkills
- Customer service
- Insurance
- Answering phones
- Dentrix
- Open Dental
- Medication preparation
- Quality control
- Inventory management
- Billing resolution
- Team training
- Safety compliance
- Effective communication
- Problem resolution
- Staff scheduling
- Collaboration skills
- Attention to detail
- Team collaboration
- Supporting pharmacy operations
- Drug inventory control
- Supply restocking
Certification
- Certified Pharmacy Technician, CPhT
- Registered Dental Assistant, RDA
Timeline
Pharmacy Technician
Christus Good Shepherd Medical Center
10.2023 - Current
Lead Pharmacy Technician
UnitedHealthcare
04.2022 - 10.2023
PHARMACY TECHNICIAN
Christus Good Shepard Hospital
10.2017 - 04.2022
LEAD PHARMACY TECHNICIAN
CVS Health
10.2010 - 10.2017
High School -
LONGVIEW HIGH SCHOOL
Pharmacy Technician -
KILGORE COLLEGE