Cynthia Rivera
Murfreesboro
Summary
Passionate and reliable Psychologist develops customized treatment plans to meet unique client needs. Provides evidence-based care with careful examination of relevant characteristics. Empathetic communicator helps clients understand treatment purposes. Demonstrated knowledge of standard psychological assessment instruments of personality and intellectual functions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level psychology assistant position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bilingual Case Support Specialist
Bethany Christian Services
10.2024 - Current
- Responsible for assisting the Case Managers department in preparation to receive the child.
- Work with files (intake binders) and all documentation received from various government facilities. Organize intake documents.
- Request information from agencies and the families.
- Assisted the Teachers, every morning, (classroom covers) and the clinical (IME, appointments) department with the kids.
- Assisted the minors with daily phone calls and documented daily.
- Complete audits when the minors are still in care (10 days, 30 days, 60 days, 90 days).
- Create discharge binders that include all documentation required by the agency and program, and provide resources to the families.
Early Morning Stock Associate
Ross Dress for Less, Inc
08.2024 - 09.2024
- Received Merchandise
- Work set up the store in the morning
- Implement an efficient stock organization and receiving system to enhance operations.
Assisted Living Manager
TELEMEDIK
11.2019 - 05.2020
- Interviewing patients and asking questionnaires to improve their quality of life.
- Managed Resident care and ensure their well-being within the facility.
- Collaborated with healthcare professionals to deliver comprehensive patient care.
Public Relationship & Customer Service
This is It Puerto Rico
02.2018 - 02.2019
- Connect different organizations with the people through personal visits, call interviewing and connected them with different activities on social media etc.
- Coordinate all activities for different organizations and corporations.help the customer with reservations.
- Calling Management.
Administration Assistant
GT Psychiatry Dr. Mario Gonzalez
01.2017 - 11.2017
- Working with patients with records and invoices.
- Manage day to day business of the office.
Education
Master's degree in Psychology -
Carlos Albizu University-San Juan
Mayagüez, PR12.2023
Bachelor's degree in Psychology -
Universidad Del Turabo
Gurabo, PR05.2018
Associate's degree in Medical Billing & Coding -
AFAMEP
Ponce, PR06.2013
Bachelor's degree in Business Administration -
Pontifical Catholic University of Puerto Rico-Ponce
Ponce, PR05.2003
Skills
- School experience with kids
- Microsoft Office
- Medical Terminology
- Communication skills
- Documentation review
- Customer service
- Medical documentation
- Medical Scheduling
- Care plans
- Medical Records
- Experience working with students
- Medical Coding
- Management
- Computer skills
- Case management
- Conflict management
- ICD-10
- Care Planning
Certification
- The Resilience of Youth: The Impact of Development Trauma, COVID-19 and Beyond, NCTSN - May 9. 2023
- Diversity and Cultural Competence in Health Care, Migrant Health Center - December 12 , 2022
- Adolescent Trauma and Substance Abuse Online, NCTSN - May 9, 2023
- Helping Adolescents Find Their Voice in Family Therapy, NCTSN - May 9, 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Case Support Specialist
Bethany Christian Services
10.2024 - Current
Early Morning Stock Associate
Ross Dress for Less, Inc
08.2024 - 09.2024
Assisted Living Manager
TELEMEDIK
11.2019 - 05.2020
Public Relationship & Customer Service
This is It Puerto Rico
02.2018 - 02.2019
Administration Assistant
GT Psychiatry Dr. Mario Gonzalez
01.2017 - 11.2017
Bachelor's degree in Psychology -
Universidad Del Turabo
Associate's degree in Medical Billing & Coding -
AFAMEP
Bachelor's degree in Business Administration -
Pontifical Catholic University of Puerto Rico-Ponce
Master's degree in Psychology -
Carlos Albizu University-San Juan
Personal Information
Relocation: Willing to relocate anywhere