Cynthia Rivera
Murfreesboro
Summary
Passionate and reliable Psychologist develops customized treatment plans to meet unique client needs. Provides evidence-based care with careful examination of relevant characteristics. Empathetic communicator helps clients understand treatment purposes. Demonstrated knowledge of standard psychological assessment instruments of personality and intellectual functions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level psychology assistant position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bilingual Case Support Specialist
Bethany Christian Services
Smyrna, TN
10.2024 - Current
- Responsible for assisting the Case Managers department in preparation to receive the child.
- Work with files (intake binders) and all documentation received from various government facilities. Organize intake documents.
- Request information from agencies and the families.
- Assisted the Teachers, every morning, (classroom covers) and the clinical (IME, appointments) department with the kids.
- Assisted the minors with daily phone calls and documented daily.
- Complete audits when the minors are still in care (10 days, 30 days, 60 days, 90 days).
- Create discharge binders that include all documentation required by the agency and program, and provide resources to the families.
Early Morning Stock Associate
Ross Dress for Less, Inc
La Vergne, TN
08.2024 - 09.2024
- Received Merchandise
- Work set up the store in the morning
- Implement an efficient stock organization and receiving system to enhance operations.
Assisted Living Manager
TELEMEDIK
Mayagüez, PR
11.2019 - 05.2020
- Interviewing patients and asking questionnaires to improve their quality of life.
- Managed Resident care and ensure their well-being within the facility.
- Collaborated with healthcare professionals to deliver comprehensive patient care.
Public Relationship & Customer Service
This is It Puerto Rico
Ponce, PR
02.2018 - 02.2019
- Connect different organizations with the people through personal visits, call interviewing and connected them with different activities on social media etc.
- Coordinate all activities for different organizations and corporations.help the customer with reservations.
- Calling Management.
Administration Assistant
GT Psychiatry Dr. Mario Gonzalez
Dorado, PR
01.2017 - 11.2017
- Working with patients with records and invoices.
- Manage day to day business of the office.
Education
Master's degree in Psychology -
Carlos Albizu University-San Juan
Mayagüez, PR12.2023
Bachelor's degree in Psychology -
Universidad Del Turabo
Gurabo, PR05.2018
Associate's degree in Medical Billing & Coding -
AFAMEP
Ponce, PR06.2013
Bachelor's degree in Business Administration -
Pontifical Catholic University of Puerto Rico-Ponce
Ponce, PR05.2003
Skills
- School experience with kids
- Microsoft Office
- Medical Terminology
- Communication skills
- Documentation review
- Customer service
- Medical documentation
- Medical Scheduling
- Care plans
- Medical Records
- Experience working with students
- Medical Coding
- Management
- Computer skills
- Case management
- Conflict management
- ICD-10
- Care Planning
Certification
- The Resilience of Youth: The Impact of Development Trauma, COVID-19 and Beyond, NCTSN - May 9. 2023
- Diversity and Cultural Competence in Health Care, Migrant Health Center - December 12 , 2022
- Adolescent Trauma and Substance Abuse Online, NCTSN - May 9, 2023
- Helping Adolescents Find Their Voice in Family Therapy, NCTSN - May 9, 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Case Support Specialist
Bethany Christian Services
10.2024 - Current
Early Morning Stock Associate
Ross Dress for Less, Inc
08.2024 - 09.2024
Assisted Living Manager
TELEMEDIK
11.2019 - 05.2020
Public Relationship & Customer Service
This is It Puerto Rico
02.2018 - 02.2019
Administration Assistant
GT Psychiatry Dr. Mario Gonzalez
01.2017 - 11.2017
Bachelor's degree in Psychology -
Universidad Del Turabo
Associate's degree in Medical Billing & Coding -
AFAMEP
Bachelor's degree in Business Administration -
Pontifical Catholic University of Puerto Rico-Ponce
Master's degree in Psychology -
Carlos Albizu University-San Juan
Personal Information
Relocation: Willing to relocate anywhere