Cynthia Rosario
Erie,PA
Summary
Accomplished Medical Assistant with a proven track record at Lecom Shoreline Primary Care, enhancing patient satisfaction through efficient management of appointment schedules and the introduction of an electronic health records system. Skilled in phlebotomy and patient care coordination, bilingual in Spanish and English, demonstrating exceptional professionalism and ethics.
Overview
2022
2022
years of professional experience
Work History
Medical Assistant
Lecom Shoreline Primary Care
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies, for approximately 20 + Patients a day.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greet patient daily, prepared them for exam and assessed and recorded vital signs.
- Assisted Physicians with Tests and procedures and lab test.
- Administered injections/immunizations, and medications as directed by physicians.
- Draw Blood as needed for Dr., Collected lab specimens and performed EKGs, basic Tests.
- Prepared and maintained supplies for exam rooms.
- Maintained exam rooms.
- Answered telephones, scheduled appointments, greeted patient and assisted front office staff as needed.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved clinical workflow with introduction of electronic health records system.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Performed in referrals, Prior Auth for Testings and Medications.
Medical Assistant
Baptist Primary Care
01.2021 - 09.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies, for approximately 20 + Patients a day.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greet patient daily, prepared them for exam and assessed and recorded vital signs.
- Assisted Physicians with Tests and procedures and lab test.
- Administered injections/immunizations, and medications as directed by physicians.
- Draw Blood as needed for Dr., Collected lab specimens and performed EKGs, basic Tests.
- Prepared and maintained supplies for exam rooms.
- Maintained exam rooms.
- Answered telephones, scheduled appointments, greeted patient and assisted front office staff as needed.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved clinical workflow with introduction of electronic health records system.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Performed in referrals, Prior Auth for Testings and Medications.
Medical Assistant
Family Care Partners
10.2020 - 03.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies, for approximately 20 + Patients a day.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greet patient daily, prepared them for exam and assessed and recorded vital signs.
- Assisted Physicians with Tests and procedures and lab test.
- Administered injections/immunizations, and medications as directed by physicians.
- Draw Blood as needed for Dr., Collected lab specimens and performed EKGs, basic Tests.
- Prepared and maintained supplies for exam rooms.
- Maintained exam rooms.
- Answered telephones, scheduled appointments, greeted patient and assisted front office staff as needed.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved clinical workflow with introduction of electronic health records system.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Performed in referrals, Prior Auth for Testings and Medications.
Medical Assistant
Ocean State Urgent Care
11.2015 - 02.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies, for approximately 20 + Patients a day.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greet patient daily, prepared them for exam and assessed and recorded vital signs.
- Assisted Physicians with Tests and procedures and lab test.
- Administered injections/immunizations, and medications as directed by physicians.
- Draw Blood as needed for Dr., Collected lab specimens and performed EKGs, basic Tests.
- Prepared and maintained supplies for exam rooms.
- Maintained exam rooms.
- Answered telephones, scheduled appointments, greeted patient and assisted front office staff as needed.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved clinical workflow with introduction of electronic health records system.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Performed in referrals, Prior Auth for Testings and Medications.
Education
Basic Life Support
American Safety & Health Institute
Erie, PA04.2023
Certified Medical Assistant
Greatlakes Institute of Technology
Erie, PA06.2008
High School Diploma -
Community Prep High School
Erie, PA06.1993
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Vital Sign Monitoring
- Medical Terminology
- Phlebotomy
- Data Entry
- Reliable team player
- Electronic Health Records
- Electronic Medical Records
- Compassionate
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Maintaining confidentiality
- Appointment Setting
- Compassionate caregiver
- Medical Records Management
- Patient Care Coordination
- Patient Flow Management
- Sterilization techniques
- First Aid
- Equipment Sterilization
- Medical supply inventory
- Fluent in Spanish and English
Timeline
Medical Assistant
Baptist Primary Care
01.2021 - 09.2021
Medical Assistant
Family Care Partners
10.2020 - 03.2021
Medical Assistant
Ocean State Urgent Care
11.2015 - 02.2019
Medical Assistant
Lecom Shoreline Primary Care
Basic Life Support
American Safety & Health Institute
Certified Medical Assistant
Greatlakes Institute of Technology
High School Diploma -
Community Prep High School
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