CYNTHIA SANDOVAL
La Habra,CA
Summary
Dedicated sales assistant supervisor, with an additional five years of experience in floral design, committed to providing diligent attention to customer needs. Freelance consultant for several weddings and events since 2018.
Overview
15
15
years of professional experience
Work History
Event Consultant
Self-employed
06.2018 - Current
- Enhanced client satisfaction by consistently delivering high-quality event planning services.
- Performed event coordination for larger parties and gatherings.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Coordinated schedules and timelines for events.
- Maintained clear communication throughout the planning process with all clients.
- Ensured compliance with venue regulations and safety guidelines.
- Utilized social media to promote events and increase attendance.
Sales Assistant Supervisor
Gigabyte Technology
11.2015 - Current
- Support sales teams in Latin American countries.
- Process purchase orders and rebates for customers.
- Process weekly profit reports to track sale records.
- Schedule travel plans and itineraries for team members.
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Manage time efficiently in order to complete all tasks within sales deadlines.
Customer Service Representative
RC Furniture Designer
05.2014 - 10.2015
- Delivered exceptional customer service by providing extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed strong relationships with clients by offering personalized assistance tailored to their individual needs and preferences.
- Organized samples for new clients and provided custom quotes.
- Provided order status feedback on production time and assembly to keep our customers informed.
Administrative Assistant
University YWCA Berkeley/Oakland
06.2009 - 07.2011
- Welcomed customers in a friendly manner, answered general questions, and assisted them with class registrations.
- Helped college students find volunteer opportunities within the community.
- Assisted with the annual Young Women's and Money Conference.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Certificate - Floral Design
Mt. San Antonio College
Walnut05.2022
Three years towards Social Welfare major, incomplete degree. - Social Welfara
University of California Berkeley
Berkeley, CA08.2011
Skills
- Excellent written and verbal communication
- Team cooperation and goal-oriented
- Attention to detail and information analysis
- Organization and time management
- Microsoft Office proficiency
- Exceeding customer expectations
- Sales, promotions, and order management
Languages
Spanish
Native or Bilingual
Timeline
Event Consultant
Self-employed
06.2018 - Current
Sales Assistant Supervisor
Gigabyte Technology
11.2015 - Current
Customer Service Representative
RC Furniture Designer
05.2014 - 10.2015
Administrative Assistant
University YWCA Berkeley/Oakland
06.2009 - 07.2011
Certificate - Floral Design
Mt. San Antonio College
Three years towards Social Welfare major, incomplete degree. - Social Welfara
University of California Berkeley
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