Cynthia Schroyer
North Port,FL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
30
30
years of professional experience
Work History
Head Cashier
Home Depot
12.2016 - Current
- Duties included: Customer Service, Supervision over all cashiers
- Assist in any department Requiring assistance
Manager
Sally Beauty Holdings Inc.
Port Charlotte, FL
06.2021 - 10.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
Manager Candidate
Dollar General
North Port, FL
01.2021 - 06.2021
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations, maintaining efficiency and quality standards.
Delivery Driver
Amazon
07.2020 - 01.2021
- Responsible for safely delivering Packages
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Store Manager
Rogers Market
07.2019 - 07.2020
- Duties included: All aspects of running the store
- Ordering, daily Paperwork and banking
- Setting shelves, Organizing, improving sales
- Etc…
Store Manager in Training
U-HAUL MOVING AND STORAGE
North Fort Myers, FL
01.2019 - 07.2019
- Monitored inventory levels and restocked shelves as needed.
- Processed daily cash deposits, reconciled discrepancies, and tracked financial data.
- Addressed customer complaints in a timely manner to maintain positive relationships.
- Performed regular maintenance on equipment and coordinated repairs when necessary.
- Ensured compliance with all applicable laws regarding safety regulations.
- Maintained cleanliness standards throughout the store by delegating duties among staff members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized, delegated and monitored daily operations of self-storage facility.
- Maintained accurate records of tenant information such as payment history, contact details.
- Ensured that the storage units were clean and safe for tenants to use.
- Conducted regular inspections of the facility to identify any potential safety hazards or maintenance issues.
- Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures.
Store Manager
Circle K Convenience Store
01.2005 - 01.2019
- Duties included: Daily accounting, Product ordering, Banking
- Employee scheduling, Inventory, Managing P & L, Cleaning
- Stocking and all other aspects of the daily Store operations
Store Manager
True North Convenience Store
01.1995 - 11.2004
- Duties included: Daily accounting, Product ordering, Banking
- Employee scheduling, Inventory, Managing P & L, Cleaning
- Stocking and all other aspects of the daily Store operations
Education
Cosmetology
Cuyahoga Falls High School
Cuyahoga Falls, OH06-1984
High School - General Studies
Cuyahoga Falls High School
Cuyahoga Falls01.1984
Skills
- Equipment Troubleshooting
- Price Verification
- Training and coaching
- Cash reconciliation
- Refunds and exchanges
- Stock management
- Store opening/closing procedures
- Customer Service
- Policy Implementation
- Staff Development
- Marketing
- Schedule Preparation
- Brand Management
- Performance Evaluations
- Team Leadership
- Staff Management
- Staff Training and Development
References
- Adela Abene, Manager, Sally Beauty, 941-456-6654
- Ruth Surgeon, Market Manager, Circle K, 941-916-5317
- Fran Cooke, Field Supervisor, True North, 330-559-3309
Certificates and awards
- Food Service Cert., State of Florida
- Overall Best Store in Region, 2014, Circle K
- Overall Best Store in District, 2015, Circle K
- Overall Best Store in District, 2016, Circle K
- Overall Sales, Best turnover rate, Cleanest store in District, Lowest Loss margin in District, Circle K, Multiple years
- Special award for going Above and Beyond required job functions, Circle K
- won different company and district contests for credit cars and sales
Accomplishments
I have brought Circle K and Sally Beauty up in sales each year. i have exceded yearly sales goal for every year at Sally Beauty.
References
References available upon request.
Timeline
Manager
Sally Beauty Holdings Inc.
06.2021 - 10.2024
Manager Candidate
Dollar General
01.2021 - 06.2021
Delivery Driver
Amazon
07.2020 - 01.2021
Store Manager
Rogers Market
07.2019 - 07.2020
Store Manager in Training
U-HAUL MOVING AND STORAGE
01.2019 - 07.2019
Head Cashier
Home Depot
12.2016 - Current
Store Manager
Circle K Convenience Store
01.2005 - 01.2019
Store Manager
True North Convenience Store
01.1995 - 11.2004
Cosmetology
Cuyahoga Falls High School
High School - General Studies
Cuyahoga Falls High School
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