Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Specialist
Boone County Family Resources
07.2020 - 04.2023
Monitored clients to assess and report physical and behavioral changes to supervisors.
Developed rapport to create safe and trusting environment for care.
Administered medication as directed by physician.
Led patient or group recreational activities for enhanced patient outcomes.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Transported clients to medical and dental appointments to provide support.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Assisted disabled clients to support independence and well-being.
Maintained clean, safe, and well-organized patient environment.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Monitored progress and documented patient health status changes to keep care team updated.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Handled incoming mail, bills and invoices and completed appropriate actions.
Recorded status and duties completed in logbooks for management.
Direct Support Professional
Stepping Stones For Living
05.2017 - 07.2020
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Monitored progress and documented patient health status changes to keep care team updated.
Transported clients to medical and dental appointments to provide support.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted with daily living activities, running errands, and household chores.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Monitored clients' overall health and well-being and noted significant changes.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Cashier
Holiday Gas Station
07.2015 - 05.2017
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Education
Health Unit Coordination
Lake Superior College
Duluth, MN
12.2011
High School Diploma -
Lakeview Christian Academy
Duluth, MN
05.2011
Skills
Behavioral Management
Transportation
Care Delivery
Direct Patient Care
Appointment Scheduling
Client Documentation
Goal Setting
Medication Administration
Patient Assessments
First Aid and Safety
Health and Safety Requirements
EMR / EHR
Behavior Redirection
Crisis Management
Certification
Health Unit Coordinator certification of completion in December of 2011.
Timeline
Direct Support Specialist
Boone County Family Resources
07.2020 - 04.2023
Direct Support Professional
Stepping Stones For Living
05.2017 - 07.2020
Cashier
Holiday Gas Station
07.2015 - 05.2017
Health Unit Coordination
Lake Superior College
High School Diploma -
Lakeview Christian Academy
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