Cynthia Smith
Moab,UT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills to meet and exceed patient mental, emotional and physical needs.
Overview
20
20
years of professional experience
Work History
Sales Associate
It's Sew Moab, LLC
05.2017 - 11.2019
- Increased sales revenue by building strong rapport with existing and new customers by actively highlighting the benefits of our products offerings.
- Boosted customer satisfaction levels through exceptional service.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records.
- Handled cash transactions efficiently.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions.
- Delivered energetic responses to customers in-store and by telephone.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Achieved monthly sales targets consistently by maintaining a high level of product knowledge.
Cabin Service Agent
Whispering Oaks Ranch, LLC
05.2017 - 11.2019
- Contributed to a positive team environment, collaborating with fellow agents to complete tasks quickly and effectively.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment.
- Reduced allergens and improved air quality by regular and thorough cleaning.
- Ensured timely room turnovers for check-ins.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Kept inventory organized and well-stocked.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Consistently met deadlines.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
Laundry Technician
Moab Speed Queen, LLC
05.2013 - 05.2017
- Enhanced customer satisfaction by providing timely and efficient services.
- Streamlined processes, increasing overall efficiency.
- Collaborated with team members to ensure smooth workflow and meet daily quotas.
- Assisted customers with special requests, contributing to positive service experiences.
- Adapted quickly to changing priorities in order to meet deadlines.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Kept track of customer items by properly sorting, identifying and storing clothing.
Clinical Laboratory Analyst
Pathology Associates Medical Laboratories
11.1999 - 01.2006
- Enhanced laboratory efficiency by streamlining sample processing and data entry procedures.
- Increased accuracy of test results by implementing rigorous quality control measures.
- Reduced turnaround time for critical tests by optimizing laboratory workflows and processes.
- Maintained a safe work environment by adhering to strict safety protocols and guidelines in the lab.
- Trained new laboratory technicians, ensuring consistent adherence to best practices and standard operating procedures.
- Consistently met high-performance standards, maintaining precise documentation of test results and findings.
- Performed routine maintenance on laboratory instruments, minimizing downtime due to equipment malfunctions or failures.
- Developed strong working relationships with colleagues, fostering a positive team atmosphere that promoted collaboration and efficiency.
- Conducted thorough specimen analysis using various methodologies such as microscopy, immunoassays, and molecular diagnostics techniques.
- Documented and verified patient information using laboratory information system.
- Followed Good Laboratory Practices (GLP)
- Participated in bi-yearly continuing education requirements
Education
Associate of Science - Medical Laboratory Technician
St. Phillips's College
San Antonio, TX1999
Associate of Arts - Liberal Arts And General Studies
Spokane Community College
Spokane, WA1996
Skills
- Payment Processing
- Customer Needs Assessment
- Inventory Control
- Product Sales
- Problem-Solving Skills
- Customer Service
- Guest Relations
- Money Handling
- POS System Operation
- Exceptional Customer Service
- Adaptability
- Customer Assistance
Languages
Spanish
Limited Working
Timeline
Sales Associate
It's Sew Moab, LLC
05.2017 - 11.2019
Cabin Service Agent
Whispering Oaks Ranch, LLC
05.2017 - 11.2019
Laundry Technician
Moab Speed Queen, LLC
05.2013 - 05.2017
Clinical Laboratory Analyst
Pathology Associates Medical Laboratories
11.1999 - 01.2006
Associate of Science - Medical Laboratory Technician
St. Phillips's College
Associate of Arts - Liberal Arts And General Studies
Spokane Community College
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