Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cynthia Smith

Baltimore,MD

Summary

With a proven track record at Epic, I excel in case management and problem-solving, effectively coordinating operations and enhancing lives. My expertise in case documentation and organizational skills has significantly improved team efficiency. Renowned for establishing vital employment connections, I've successfully matched individuals with their ideal job opportunities, demonstrating exceptional multitasking and interpersonal abilities.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Case Manager

Epic

Professional work planning role where I coordinate, plan, and managed the operations and activities of all aspects of the lives of people. Monitor, evaluates, and records the progress of people on my caseload. Set up appointments, arrange transportation, and/or providing support. Ensured EPIC's existing database structure is utilized by our team members as requested by regulation. Checked attendance to make sure it is accurate according to the client's work schedule. Make sure staff is documenting daily activates into EHR. Make sure that all residential medications are acknowledge and and documented in ICARE. Approve time and mileage reimbursement, make sure that all staff has up to date trainings according to DDA regulations. Upload E-Tracking training into the database, and conduct house inspections.

Job Developer

Epic
07.2019 - Current

I provided supports to individuals who were searching for employment. Established and maintained working relationships with employers, industry organizations, and public agencies to source job openings and secure employment and vocational trainings, opportunities for clients. Evaluated an individual's background, skills, and interest and matches potential job openings or training programs. Coached and prepared candidates for interviews and entry in the workplace.

DSP

New Horizons Supported Services Inc.
09.2017 - 07.2019

Responsible for providing personal assistance tailored to meet the individual needs. I provided one-to-one support and group support to assist the individuals in achieving his/her goals. These services ans support includes but not limited to activities of daily living skills. Community integration and case management.

Education

High School Diploma -

Marshall High School
Falls Church, VA
06-1985

Skills

  • Problem-Solving
  • Case Management
  • Case Documentation
  • Organization and Multitasking

Accomplishments

Employee of the Month

Mission Award

Leadership and Development Training

Certification

Certified Medication Technician (CMT)

CPR & AED Certified Trainer

Timeline

Job Developer

Epic
07.2019 - Current

DSP

New Horizons Supported Services Inc.
09.2017 - 07.2019

Case Manager

Epic

High School Diploma -

Marshall High School
Cynthia Smith