Cynthia Sorto
Oklahoma City
Summary
By using my knowledge and more than 10 years administrative experience, was able to accomplish in being an assertive Business Development Center Administrator. Highly skilled at working independently or within team-oriented environment while utilizing excellent organizational, analytical and interpersonal skills. Ability to use excellent communication skills to develop successful relationships.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Oklahoma Attorney General’s Office
Oklahoma City
05.2022 - Current
- Managed restitution payments received to ensure accurate tracking and calculating distribution percentages for restitution, investigative costs, and fees.
- Created reports on vehicle utilization, mileage tracking and other metrics as needed.
- Handled confidential documents in an organized fashion according to established protocol.
Business Development Manager
David Stanley Chevrolet
Okla
10.2018 - 05.2022
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Implemented CRM strategies to improve customer engagement and retention.
Internal Service Advisor
David Stanley Chevrolet
Oklahoma City
05.2010 - 10.2018
- Executed all repair orders for new car pre-delivery inspections and used car inspections.
- Tracked progress of ongoing jobs to ensure completion within established timeframes.
- Generated estimates for vehicles needing repairs or maintenance.
Education
BBA - Finance
University of Central Oklahoma
Edmond, OK05-2028
Skills
- Data analysis
- Problem solving
- Attention to detail
Timeline
Administrative Assistant
Oklahoma Attorney General’s Office
05.2022 - Current
Business Development Manager
David Stanley Chevrolet
10.2018 - 05.2022
Internal Service Advisor
David Stanley Chevrolet
05.2010 - 10.2018
BBA - Finance
University of Central Oklahoma
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