Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Stewart

Cedar Rapids,CA

Summary

Collaborative and organized professional with strong communication and interpersonal skills. Demonstrates analytical and problem-solving abilities, as well as effective time management and multitasking capabilities. Possesses strong underwriting skills for handling moderate to complex risks, with a proven track record of building trust and delivering superior customer service through strong agency relationships. Exhibits excellent customer service experience, adept at interacting with a diverse range of individuals in various communication channels. Committed insurance professional, well-versed in underwriting practices and risk management, ensuring compliance and policy accuracy. Adaptable to evolving industry requirements, known for collaborative teamwork and flexibility. Experienced in evaluating insurance applications, identifying potential risks, and utilizing thorough analysis for accurate policy issuance and decision-making support. Skilled in data analysis, regulatory compliance, and impactful client communication. Detail-oriented with exceptional project management skills, capable of efficiently handling multiple tasks in fast-paced environments. Proactive in addressing issues and optimizing processes to achieve team objectives.

Overview

19
19
years of professional experience

Work History

Senior Underwriting Technician

UFG Insurance
07.2006 - Current
  • Commercial lines underwriting assistant
  • I currently have a book of about $16,000,000 in premium
  • Assist with the development of technical skills for newer employees
  • Contact for technical assistance for co-workers and other branches
  • Help integrate underwriter trainees, new underwriters or field and production underwriters into their roles
  • Daily monitoring of team lists
  • Perform peer audits identifying coaching needs
  • Assist with development of new procedures, products, technology, and goals
  • Test ACL releases – develop regional procedures, if applicable
  • Handle reinstatement and two-day process requests
  • Entry of statistical information and computing of premiums to generate a legal contract for the insured
  • Underwriting authority for new business, renewals, and change requests
  • Enter accurate information onto the various computer systems from written or typed correspondence
  • Assist underwriters with information gathering and written correspondence
  • Assist with evaluating books of business
  • Obtain information needed for underwriting decisions; decide what needs to be referred to the underwriter, per guidelines and authority level by reviewing renewals, quotes, applications, driver’s lists, Initial setup, and renewal analysis
  • Write or call agents or insureds for additional or missing information
  • ImageRight file setup and organization per guidelines
  • Properly classify and rate - quotes, applications, cancels, premium endorsements and rollover business per guidelines and authority levels, refer any endorsements outside of guidelines to underwriter
  • Review incoming tasks processing within my authority or forwarding to appropriate team member
  • Answer billing questions

Education

Underwriting Technician Training Certification -

UFG Insurance
Cedar Rapids, IA
09.2019

Leadership Development Class -

UFG Insurance
Cedar Rapids, IA
05.2019

SM-Certificate in Supervisory Management -

Insurance Institutes
Cedar Rapids, IA
05.2015

AINS-Associate in General Insurance -

Insurance Institutes
Cedar Rapids, IA
03.2013

AAS-Business Administration - Administrative Management

Kirkwood Community College
Cedar Rapids, IA
05.2012

Skills

  • Organizational skills
  • Planning skills
  • Verbal & written communication
  • Analytical skills
  • Problem-solving
  • Time management
  • Underwriting skills
  • Communication skills
  • Customer service
  • Technical knowledge
  • Underwriting processes
  • Data analysis
  • Attention to detail, information accuracy
  • Problem solving
  • Team collaboration
  • Critical thinking
  • System navigation
  • Task prioritization

Timeline

Senior Underwriting Technician

UFG Insurance
07.2006 - Current

Underwriting Technician Training Certification -

UFG Insurance

Leadership Development Class -

UFG Insurance

SM-Certificate in Supervisory Management -

Insurance Institutes

AINS-Associate in General Insurance -

Insurance Institutes

AAS-Business Administration - Administrative Management

Kirkwood Community College
Cynthia Stewart