Cynthia Tavarez

Executive Leadership & Startup Operations

• Lead day-to-day operations for a dental startup practice, overseeing both clinical and administrative departments.
• Collaborate with ownership and providers to establish operational systems, workflows, policies, and long-term growth strategies.
• Manage startup implementation including office development, vendor coordination, operational setup, staffing, and clinical integration.
• Supervise office personnel including front desk, dental assistants, hygienists, and administrative staff.
• Recruit, onboard, train, and evaluate staff while fostering a productive and patient-centered work environment.
• Develop and maintain office policies, HIPAA compliance, OSHA standards, and clinical protocols.
• Oversee budgeting support, vendor negotiations, payroll coordination, supply management, and operational efficiency initiatives.
• Analyze practice performance metrics, scheduling productivity, treatment acceptance, and patient retention strategies.

Administrative Responsibilities

• Manage daily scheduling operations, patient flow, insurance verification, financial coordination, and billing processes.
• Coordinate treatment planning and financial presentations while maintaining exceptional patient relations and communication.
• Resolve patient concerns and ensure high-quality customer service and patient satisfaction.
• Directed human resources operations to enhance organizational effectiveness.
• Oversee accounts receivable, collections support, insurance claims processing, and revenue cycle coordination.
• Maintain compliance with regulatory standards and ensure accurate patient documentation and record management.
• Implement workflow improvements and operational systems to maximize efficiency and profitability.

Clinical Responsibilities

• Assist providers with clinical procedures as needed, including restorative, surgical, cosmetic, and implant dentistry procedures.
• Ensure treatment rooms, instruments, and clinical materials are prepared and maintained according to protocol.
• Support infection control procedures, sterilization standards, and patient safety compliance.
• Assist with digital imaging, radiography, intraoral scanning, and clinical documentation.
• Educate patients on treatment procedures, postoperative care, oral hygiene, and treatment expectations.
• Coordinate communication between clinical staff, laboratories, specialists, and patients for continuity of care.

Assisted in organizing research information for clinical studies. Supported subject selection and observation while contributing to data analysis and reporting. Coordinated scheduling and data collection to promote efficiency. Helped maintain compliance with source documents and case report forms. Facilitated patient presentations of informed consent documentation. Assisted in collecting, labeling, and shipping subject data. Helped supervise clinical staff attendance and time management. Trained staff on new materials, protocols, and systems to improve operational efficiency. Aided in the integration and categorization of new implant systems and components.

Assisted multiple periodontists and prosthodontists by developing and maintaining protocols and products for daily procedures including dental implants, sinus elevation, extractions, gingival grafts, and both fixed and removable implant-supported prostheses. Prepared patients for dental procedures by providing assistance during IV sedation. Supported seamless execution of preoperative and postoperative tasks while handling prescriptions and medical updates. Utilized advanced digital radiography techniques, including 3D scanning with iCat and J. Morita systems. Compiled clinical notes and dictations based on input from doctors. Coordinated scheduling of patient cases, appointments, and treatment plan presentations, facilitating effective financial arrangements. Engaged in discussions about treatment options and improved patient education regarding various dental procedures, conditions, and care.