Cynthia Williams
General Business
Cherokee,NC
Summary
Dynamic Office Administrator with a proven track record at E.B.C.I., excelling in recordkeeping and time management. Recognized for enhancing operational efficiency and fostering a collaborative team environment. Adept at multitasking and problem-solving, consistently improving processes to elevate service quality and customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Administrator
E.B.C.I.
Cherokee, NC
11.2002 - 02.2026
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant Manager
Cherokee Historical Association
Cherokee, NC
05.2018 - 08.2018
- Assisted in managing daily operations, ensuring efficient service delivery and visitor satisfaction.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Associate of Science - General Business
Montreat College
Black Mountain, NCSkills
- Recordkeeping
- Flexible and adaptable
- Data management
- Multitasking
- Dependable and responsible
- Verbal communication
- Attention to detail
- FLUENT IN English
- Problem-solving
- Organization and time management
- PPE compliance
- Task prioritization
Certification
- NC Public Notary
Timeline
Assistant Manager
Cherokee Historical Association
05.2018 - 08.2018
Office Administrator
E.B.C.I.
11.2002 - 02.2026
Associate of Science - General Business
Montreat College