Cynthia Wysocki
danville
Summary
Unit Desk Clerk with extensive experience in providing outstanding patient service and facilitating interdepartmental collaboration. Proven track record in maintaining accurate records and enhancing patient care through effective organizational skills. Strong focus on teamwork and operational efficiency.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Unit Desk Clerk
Geisinger Medical Center
Danville
07.1989 - Current
- Greeted patients and visitors with professionalism and empathy.
- Maintained accurate patient records, updating information promptly.
- Coordinated interdepartmental communication to enhance patient care delivery.
- Managed phone inquiries, directing calls to appropriate staff members.
- Ensured organized environment to facilitate optimal patient care.
- Operated clerical equipment and resolved issues effectively.
- Collaborates with healthcare teams to support multidisciplinary patient care efforts.
- Disseminated pertinent electronic information for nursing unit operations.
- Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
- Assists with transporting blood products to and from Blood Bank as needed.
- Assist care team in the collection of necessary dat or reports.
- Communicates patient related information promptly to the appropriate care team member.
- Coordinates transportation of patients to multiple tests.
Education
GED -
Danville Area High School
Danville, PASome College (No Degree) -
Luzerne County Community College
Nanticoke, PASkills
- Patient record management
- Electronic health records
- Interdepartmental communication
- Telephone triage
- Clerical equipment operation
- Customer service
Certification
Basic Life Support Certification
References
References available upon request.
Timeline
Unit Desk Clerk
Geisinger Medical Center
07.1989 - Current
GED -
Danville Area High School
Some College (No Degree) -
Luzerne County Community College