Cynthia M. Townsend
Farmers Branch,TX
Summary
Seasoned payroll expert with a proven track record at Shermco Industries Inc., adept in managing multi-state, union, and non-union payrolls with precision. Excelled in implementing payroll systems like ADP EV6 and Ceridian, showcasing strong analytical skills and a commitment to compliance and confidentiality. Demonstrates leadership in payroll processing and strategic problem-solving, ensuring efficiency and accuracy in payroll operations.
Overview
8
8
years of professional experience
Work History
Sr. Payroll Administrator/Credit Card Admin
Shermco Industries Inc.
Irving, TX
07.2023 - Current
- Backup for full payroll cycle processing of weekly payrolls.
- Provide required payroll data to Ceridian for 100% employee payroll processing.
- Verify employee payroll records and maintain compliance with payroll regulations.
- Ensure confidentiality in payroll operations and protect sensitive data.
- Prepare weekly payroll reports and Excel-based payroll summaries.
- Process OCIP payroll reporting for contracted projects.
- Manage certified payroll processing, ensuring compliance with Prevailing Wages & Davis-Bacon Act.
- Oversee employee credit card accounts and reconcile payroll-related transactions.
Payroll Analyst
CBRE
Richardson, TX
07.2022 - 07.2025
- Supported PeopleSoft to ADP EV6 payroll system implementation for 47K employees.
- Conducted testing, scripting, and staging of payroll scenarios in ADP EV6.
- Processed on-cycle, off-cycle, commissions, and bonus payroll with strict confidentiality.
- Resolved payroll discrepancies including reversals, voids, and deductions.
- Reviewed payroll data integrity and audited payroll reports for accuracy.
- Generated ad-hoc payroll reports using HRIS systems.
Payroll Specialist
Dave & Buster's (Contract)
Coppell, TX
03.2022 - 07.2022
- Maintained payroll data, including exemptions, deductions, job transfers, and wage changes.
- Processed payroll tax filings and ensured compliance with federal and state payroll regulations.
- Conducted payroll reconciliations and resolved discrepancies.
- Managed payroll liabilities (income tax, social security, unemployment, workers' compensation).
- Assisted in developing payroll policies and procedures to improve efficiency.
Payroll Administrator
Evoque Data Center
Irving, TX
12.2021 - 02.2022
- Processed multi-state, biweekly payroll for union and non-union employees.
- Entered, adjusted, and corrected time entries using Kronos.
- Managed payroll deductions, tax withholdings, and 401K contributions.
- Reviewed payroll reports and reconciled payroll discrepancies.
- Handled payroll inquiries via a payroll ticketing system.
Payroll Specialist
JMEG, LLC
Farmers Branch, TX
02.2019 - 11.2021
- Processed weekly and biweekly payroll for 100+ employees, assisting with 800+ employee payroll.
- Managed multi-state payroll compliance and ensured tax regulations were met.
- Conducted payroll audits to maintain data accuracy and compliance.
- Processed certified payroll and child support reports.
- Maintained and monitored electrical licenses, training completions, and drug screening results.
Payroll Administrator
Santander Consumer USA
Dallas, TX
01.2017 - 04.2018
- Processed multi-state payroll and maintained compliance with tax regulations.
- Managed HRIS data entry for payroll processing.
- Administered garnishments, tax filings, and payroll reconciliations.
- Handled payroll inquiries and generated payroll reports using Excel.
Education
High School Diploma -
North Community High School
Minneapolis, MN06-1992
Some College (No Degree) - Accounting Assistant/Bookkeeping
KRS Computer & Business School
St. Louis Park, MNSkills
- Payroll Systems: Ceridian Dayforce, ADP EV6, Workday, PeopleSoft, JD Edwards, Kronos
- Reporting & Compliance: Certified Payroll (Davis-Bacon Act, Prevailing Wages), OCIP Payroll Reporting
- Payroll Processing: Multi-state Payroll, Union & Non-Union Payroll, Payroll Taxation
- Software & Tools: Excel (Pivot Tables, VLOOKUP), HRIS, Business Objects, ADP WFN
Timeline
Sr. Payroll Administrator/Credit Card Admin
Shermco Industries Inc.
07.2023 - Current
Payroll Analyst
CBRE
07.2022 - 07.2025
Payroll Specialist
Dave & Buster's (Contract)
03.2022 - 07.2022
Payroll Administrator
Evoque Data Center
12.2021 - 02.2022
Payroll Specialist
JMEG, LLC
02.2019 - 11.2021
Payroll Administrator
Santander Consumer USA
01.2017 - 04.2018
High School Diploma -
North Community High School
Some College (No Degree) - Accounting Assistant/Bookkeeping
KRS Computer & Business School