Robin Spraggins
Summary
Payroll Professional Full cycle payroll processing in a multi-state environment and tax resolution. Time management, well-organized detailed-oriented and work well in fast-paced environments. Heavy account reconciliation. Proactive in seeking opportunities to improve processes. Seasoned Payroll Specialist bringing [Number] years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.
Overview
8
8
years of professional experience
Work History
Payroll Professional
Payroll Professional Summary
- Full cycle payroll processing in a multi-state environment and tax resolution
- Time management, well-organized detailed-oriented and work well in fast-paced environments
- Heavy account reconciliation
- Proactive in seeking opportunities to improve processes.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Supervisory skills Process multistate payroll Payroll tax resolution Audit and account reconciliation Analytical and problem-solving skills Customer service satisfaction Software Ceridian Dayforce, Ceridian Source-Tax Online, Paylocity, Citrix, Cyborg, Microsoft Excel, Microsoft Word, SAP ADP Celergo (Canadian), ADP Vantage, ADP (Enterprise H.R
- V5), ADP Smart Compliance, ADP Master Tax KRONOS, Great Plains Dynamics, JD Edwards, Sure Suite, PayBuilder, PayChoice, Success Factor, SalesForce
- Ensured timely bi-weekly processing and reconciliation of payroll, for Canadian employees
- Oversaw the entire accounts receivable and payable processes
- Built relationships with transplant centers billing departments to improve receivables over 60 days
- Maintained revenue analysis spreadsheet averaging $1 million which was utilized for insurance reporting
- Maintained monthly lab analysis spread averaging $300,000 which was utilized for insurance reporting
- Cross-trained with staff accountant position to streamline department processes
- Improved local payroll tax projects by researching and processing missed filings and tax deposits
- Researched and reconciled payroll tax misallocations totaling $1 million across six Federal ID
- Researched and reconciled journal entries to assist the accounting department prepare financial statements.
- Audited bi-weekly payroll for over 3,000 employees which eliminated running hot payrolls across 45+ states
- Verified the accuracy of mid-quarter start payroll wages and tax deposits to reduce tax notices
- Proactively worked with the accounting team to identify and resolve tax variances which reduced notices
- Significantly reduced tax notices by educating HR members for employee work and residence locations
- Achieved 20% quarterly resolution rate on 2,000 tax notices through proactive reconciliation processes
- Built effective internal relationships with both implementation and pay/file teams, to streamline processes
- Researched and amended payroll tax returns, social security administration and W2c corrections.
- Trained and supervised employees on multi-state payroll tax resolution for 30,000 employers accounts
- Assisted client base of 30,000 employers in processing payroll using web-based for self-service accounts
- Processed and reconciled multi-state bi-weekly union payroll averaging $6 million for over 2,700 employees
- Verified the accuracy of mid-quarter start payroll wages which reduced tax notices
- Reconciled quarter-end payroll wages which reduced amendments, saving company penalty and interest
- Fostered relationships with federal, state, and local agents which resulted in achieving compliance standards
- Delivered accurate resolutions to clients via customer service team, emails, and follow-up calls
- Created (SOP’s) standard operating procedures to simplify department operations.
- Processed and reconciled bi-weekly payrolls 450+ employees across five different Federal IDs
- Revamped garnishment process to ensure adhering agency compliance, which reduced errors
- Ensured prompt processing of employee terminations to avoid penalties in compliance with state requirements.
- Ensured prompt processing of employee terminations to avoid penalties in compliance with state requirements
- Audited and processed non-exempt employees missed punches to reduce manual checks
- Created ad hoc reports for accounting and senior management; forecasting and financial statements
- Monitored Zendesk tickets requests to answer questions related to payroll data.
- Processed and reconciled payrolls for 500+ employees across seven different Federal IDs
- Gathered power of attorney forms for new tax jurisdictions and completed tax registrations
- Revamped garnishment process to ensure adhering agency compliance, which reduced errors
- Processed monthly stipend data and phone payments to reimburse employee expenses.
- Researched and reconciled payroll tax accounts misallocations across 5 Federal ID
- Investigated and resolved federal, state, and local payroll tax notices across 35+ states
- Fostered relationships with federal, state, and local agents which resulted in achieving compliance standards.
Regional Billing Associate-Northern Region (remote)
Lutheran Child Family Services
Kankakee, IL
06.2023 - 10.2023
- Examined and verified sensitive data for accurate billing to Department of Children and Family Services
- Audited and reviewed 906 forms which ensured accurate payments for recipients.
Sr Payroll Tax Administrator
James Hardie Building Products, Inc.
Chicago, IL
11.2016 - 09.2022
- Investigated, amended, and resolved federal, state, and local payroll tax notices across 45+ states
- Improved local payroll tax projects by researching and processing missed filings and tax deposits
- Gathered power of attorney forms for new tax jurisdictions and completed tax registrations
- Audited bi-weekly payroll for over 3,000 employees across 45+ states
- Ensured prompt processing of employee terminations to avoid penalties in compliance with state requirements
- Revamped garnishment process to ensure compliance with agency regulations, simplifying the process
- Audited new hires, transfers, and promotions to ensure accurate data for processing payroll.
Payroll Tax Analyst
Brunswick Corporation
01.2016 - 11.2016
- Reconciled monthly payroll tax accounts for 12,000 employees for accounting to post journal entries
- Reconciled quarter-end payroll wages which reduced amendments, saving company penalty and interest
- Investigated and resolved federal, state, and local payroll tax notices across 48 states
- Researched and reconciled journal entries to assist the accounting department prepare financial statements
- Processed daily tax funding to assist accounting to journal entries posting for financial statements
- Researched validity and deposit tax refund checks to assist accounting with posting journal entries
- Revamped garnishment process to ensure compliance with agency regulations, simplifying the process.
Education
AAS Degree in Accounting -
Harold Washington College
Chicago, ILSkills
- Supervisory skills
- Process multistate payroll
- Payroll tax resolution
- Audit and account reconciliation
- Analytical and problem-solving skills
- Customer service satisfaction
- Ceridian Dayforce
- Ceridian Source-Tax Online
- Paylocity
- Citrix
- Cyborg
- Microsoft Excel
- Microsoft Word
- SAP
- ADP Celergo (Canadian)
- ADP Vantage
- ADP (Enterprise HR v5)
- ADP Smart Compliance
- ADP Master Tax
- KRONOS
- Great Plains Dynamics
- JD Edwards
- Sure Suite
- PayBuilder
- PayChoice
- Success Factor
- SalesForce
- Payroll Processing
- New hire processing
- Time sheet review
- Payroll Administration
- Accounts Receivable
- Meeting deadlines
- Payroll administration experience
- Accounts Payable
- Payroll Auditing
- Spreadsheet Creation
- Interpersonal and written communication
- Proficient in [Software]
- Employee File Maintenance
- Exceptional Microsoft Excel skills
- Processing garnishments
- Tax Compliance
- Office systems management
- Collaborative team member
- Project Management
- Telephone and email etiquette
- Exceptionally organized
- Data Reconciliation
- Processing wage withholding orders
- Benefits Administration
- General Ledger Knowledge
- Record-keeping
- Employee Relations
- ADP
- Policy Adherence
- Audit Support
- Journal entry preparation
- Report Preparation
- Excellent writing skills
- Transaction review
- Internal Controls
- Forecasting
- Diplomatic
- General ledger posting
- Integrated accounting systems
- Data imports
- Fixed asset depreciation
- Analytical Skills
- Microsoft Office
- Attention to Detail
- Payroll Reconciliation
- Data Entry
- Excel proficiency
- Critical Thinking
- Employment Verification
- Pay Adjustments
- Wages and Deduction Calculation
- Time Tracking and Review
- Account Balancing
- E-Mail and Telephone Communication
- Investigating discrepancies
- Maintaining files
- Period-End Reporting
- Records Management
- Automated and Manual Check Processing
- Expense reimbursements
- Conflict Resolution
- ADP Workforce Now
- Vacation and Leave Tracking
- Discrepancy Reconciliation
- Filing
- Processing mileage
- Accurate Documentation
Accomplishments
- Audited bi-weekly payroll for over 3,000 employees which eliminated running hot payrolls across 45+ states.
- Verified the accuracy of mid-quarter start payroll wages and tax deposits to reduce tax notices.
- Proactively worked with the accounting team to identify and resolve tax variances which reduced notices.
- Significantly reduced tax notices by educating HR members for employee work and residence locations.
- Achieved 20% quarterly resolution rate on 2,000 tax notices through proactive reconciliation processes.
- Built effective internal relationships with both implementation and pay/file teams, to streamline processes.
- Researched and amended payroll tax returns, social security administration and W2c corrections.
- Ensured timely bi-weekly processing and reconciliation of payroll, for Canadian employees.
- Oversaw the entire accounts receivable and payable processes.
- Built relationships with transplant centers billing departments to improve receivables over 60 days.
- Maintained revenue analysis spreadsheet averaging $1 million which was utilized for insurance reporting.
- Maintained monthly lab analysis spread averaging $300,000 which was utilized for insurance reporting.
- Cross-trained with staff accountant position to streamline department processes.
- Improved local payroll tax projects by researching and processing missed filings and tax deposits.
- Researched and reconciled payroll tax misallocations totaling $1 million across six Federal ID.
- Researched and reconciled journal entries to assist the accounting department prepare financial statements.
Projects
Lutheran Child Family Services, Kankakee, IL, 06/2023, 10/2023, Regional Billing Associate-Northern Region (remote), Examined and verified sensitive data for accurate billing to Department of Children and Family Services., Audited and reviewed 906 forms which ensured accurate payments for recipients.
Timeline
Regional Billing Associate-Northern Region (remote)
Lutheran Child Family Services
06.2023 - 10.2023
Sr Payroll Tax Administrator
James Hardie Building Products, Inc.
11.2016 - 09.2022
Payroll Tax Analyst
Brunswick Corporation
01.2016 - 11.2016
Payroll Professional
Payroll Professional Summary
AAS Degree in Accounting -
Harold Washington College