Cypress Hamer
Phoenix,AZ
Summary
Energetic and reliable with genuine passion for plants and outdoor work. Possesses foundational understanding of plant care and maintenance, along with skills in customer service and problem-solving. Developed valuable skills in plant care, customer service, and teamwork in fast-paced garden center environment. Looking to transition into new field where these abilities can be effectively utilized. Dedicated to delivering high-quality results and contributing positively to team objectives.
Overview
6
6
years of professional experience
Work History
Garden Associate
Lowe's
Phoenix, AZ
11.2023 - 08.2024
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Educated customers on sustainable gardening practices, promoting environmental consciousness.
Store Associate
Savers Thrift Store
Phoenix, AZ
02.2022 - 12.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Guest Advocate
Target
Peoria, AZ
08.2019 - 12.2019
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Bakery Assistant
My Gal Sals Bakery
Phoenix, AZ
02.2019 - 06.2019
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
Education
High School Diploma -
Primavera Online High School
Phoenix, AZ03-2021
Skills
- Garden maintenance
- Indoor plant care
- Plant identification
- Department recovery
- Teamwork
- Customer service
- Friendly and helpful
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
- Cleaning and sanitizing
- Adaptable and flexible
- Organizational skills
Timeline
Garden Associate
Lowe's
11.2023 - 08.2024
Store Associate
Savers Thrift Store
02.2022 - 12.2022
Guest Advocate
Target
08.2019 - 12.2019
Bakery Assistant
My Gal Sals Bakery
02.2019 - 06.2019
High School Diploma -
Primavera Online High School