Cyrus Ford
Dublin,OH
Summary
Customer-savvy student accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
2
2
years of professional experience
Work History
Host
Marcella's
03.2021 - 12.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Sales
Champs
12.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member Team Leader
Subway
05.2022 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Catering
City BBQ
07.2021 - 04.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Delivered catered food and supplies to facility for on-time set-up.
- Oversaw catering orders to verify accuracy and completeness.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Inspected catering equipment and utensils regularly to manage wear and tear.
Education
High School Diploma -
Dublin Jerome High School
Dublin, Ohio06.2024
Skills
- Customer Service
- Energetic and Outgoing
- High-Volume Environments
- Time Management
- Merchandise Sales
- Complex Problem-Solving
- Active Listening and Communication
- Conflict and Complaint Resolution
Timeline
Crew Member Team Leader
Subway
05.2022 - 08.2022
Sales
Champs
12.2021 - 11.2022
Catering
City BBQ
07.2021 - 04.2022
Host
Marcella's
03.2021 - 12.2022
High School Diploma -
Dublin Jerome High School
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