Experienced and results-driven Realtor with a proven track record at EXP Realty of California, contributing to Team Fast’s rise to the #2 Sales Volume position in the Bay Area. Specializing in working with both buyers and sellers, I bring expertise in market analysis, client relationship management, and strategic negotiations. Known for a client-first approach, I prioritize clear communication, exceptional service, and consistently exceed both client and team expectations in the competitive San Francisco and Bay Area markets.
Overview
19
19
years of professional experience
Work History
Realtor
EXP Realty Of California Team Fast
San Ramon, CA
08.2021 - Current
Contributed to Team Fast's success as the #2 sales volume team in the Bay Area at eXp Realty, consistently ranking as the top team on Zillow, and one of the region's most high-performing groups.
Specialized in guiding buyers and sellers through every phase of the real estate transaction, delivering expert market advice, personalized service, and strategic negotiation to achieve optimal outcomes.
Developed and executed customized marketing campaigns for client listings, leveraging eXp Realty’s advanced digital tools, social media platforms, and online advertising to maximize property visibility and attract qualified buyers.
Built and maintained strong client relationships, ensuring high levels of satisfaction, and earning repeat business and referrals by offering a seamless, customer-centric experience.
Utilized cutting-edge CRM and cloud-based technology to streamline lead generation, client communications, and transaction management, ensuring efficiency and a superior client experience.
Collaborated with a high-performance team of agents, sharing best practices, insights, and strategies to drive overall team success, while benefiting from ongoing mentorship and training to sharpen skills.
Monitored and analyzed Bay Area market trends, providing clients with in-depth insights on pricing, neighborhood dynamics, and helping them make informed decisions.
Expertly negotiated contracts and facilitated smooth transactions, from initial offers to closing, ensuring client objectives were met and exceeded in a timely, professional manner.
Bartender
Hotel Kabuki
San Francisco, CA
07.2019 - 03.2020
Expertly crafted and served a variety of classic and signature cocktails, utilizing fresh, local ingredients and artisanal spirits to elevate the guest experience.
Delivered exceptional customer service to a diverse clientele in a high-volume, upscale hotel setting, ensuring satisfaction and fostering repeat business.
Maintained in-depth knowledge of the bar menu, seasonal specials, and unique spirit pairings to provide personalized recommendations to guests.
Collaborated closely with management and kitchen staff to create innovative cocktail pairings for special events and hotel functions.
Managed bar inventory, including ordering supplies, checking deliveries, and maintaining organization to minimize waste and maximize profitability.
Trained new bartenders and provided mentorship, reinforcing high service standards, product knowledge, and efficient workflow.
Utilized strong multitasking and communication skills to maintain a smooth and timely operation during peak hours, while ensuring a positive and welcoming atmosphere.
Consistently upheld health and safety standards, including maintaining cleanliness of the bar area and proper handling of alcohol.
Represented the hotel and bar's brand through professional demeanor, attention to detail, and ensuring guests left with a memorable experience.
Bartender/Server
The Front Porch
San Francisco, CA
07.2010 - 07.2019
Provided outstanding customer service at full service bar
Responsible for serving food and drinks to bar patrons as well as producing all beverages for a high volume Southern restaurant
Knowledgable of cocktails, spirits, wine, and beer
In addition to bartending also provided excellent customer service on the floor as a Server
Server
Zazie
San Francisco, CA
08.2006 - 07.2010
Provided outstanding customer service during breakfast, lunch and brunch dayparts in a high volume popular French restaurant
Warmly greeted guests and assisted them in the selection of their food and beverages
Employed tasteful suggestive selling techniques to encourage check add-ons
Worked in closely with FOH and BOH team to ensure timely and accurate delivery of food to tables
Resolved any concerns and left guests with a positive lasting impression of their food and service experience
Assisted FOH staff with warmly greeting and seating guests and efficiently bussing tables
Education
San Francisco State University
San Francisco, CA
Skills
Market Analysis and Property Valuation
Negotiation and Contract Management
Client Relationship Building
Real estate marketing and advertising
Sales and Lead Generation
Closing Process and Transaction Management
Customer Service Excellence
Problem Solving and Conflict Resolution
Time Management and Multitasking
Understanding Local Market Trends
Technology and CRM proficiency
Communication and Interpersonal Skills
Adaptability & Flexibility in a Fast-Paced Environment
Attention to Detail and Organization
Timeline
Realtor
EXP Realty Of California Team Fast
08.2021 - Current
Bartender
Hotel Kabuki
07.2019 - 03.2020
Bartender/Server
The Front Porch
07.2010 - 07.2019
Server
Zazie
08.2006 - 07.2010
San Francisco State University
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