Cyrus Hollenbaugh
Punxsutawney,PA
Summary
Dynamic Parts Manager at Kuntz Motor Company with a proven track record in inventory management and customer relations. Enhanced operational efficiency and improved customer satisfaction through strategic supplier negotiations and effective problem-solving. Skilled in invoice processing and dedicated to fostering strong relationships, ensuring timely service and repeat business.
Overview
2026
2026
years of professional experience
Work History
Parts Manager
Kuntz Motor Company
Mahaffey, PA
- Managed inventory levels to ensure availability of parts for service and repair operations.
- Developed relationships with suppliers to negotiate favorable terms and expedite deliveries when necessary.
- Oversaw the organization of the parts department, improving efficiency and space utilization within the facility.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Worked both parts and service counter as needed.
- Scheduled service appointments
- Worked with customers and mechanics to ensure vehicles were done on time, parts were billed and customers understood timelines and prices.
- Built relationships with customers on both parts and service. This ensured their return, trust, and satisfaction.
- Created invoices for both parts and services.
- Checked in new vehicles off trucks and performed inspections.
- Prepared invoices for body shop. Made sure time and parts were billed correctly and matched insurance estimates.
Equipment Operator
Pennsylvania Department of Transportation
Punxsutawney, PA
05.2023 - Current
- Operated heavy machinery for road construction and maintenance tasks.
- Conducted routine inspections and performed preventive maintenance on equipment.
- Assisted in transporting materials to work sites efficiently and safely.
- Collaborated with team members to coordinate workflow during projects.
- Monitored equipment performance and reported malfunctions to supervisors.
- Maintained accurate records of work performed, materials used, and equipment status.
- Maintained and cleaned equipment after each job and inspected.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Drove vehicles to and from work sites and maintained clean driving record.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Plow and maintain roadways
Education
No Degree - Business Administration
Pennsylvania State University
DuBois, PASkills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Improving customer satisfaction
- Forklift operation
- Customer relations
- Goal setting
- Problem-solving
- Hardworking and reliable
- Decision-making
- Friendly
- Reliable
- Helpful
- Hardworking
Timeline
Equipment Operator
Pennsylvania Department of Transportation
05.2023 - Current
Parts Manager
Kuntz Motor Company
No Degree - Business Administration
Pennsylvania State University