
I am an accomplished operations manager with over three years of experience in the car wash industry.
My journey at JetSplash Car Wash has been a dynamic learning experience in leadership and business management.
Starting as a Wash Attendant at the age of 18, I developed a strong foundation in customer service and quality control. My potential was quickly recognized, leading to a promotion to Team Leader, where I honed skills in communication, problem-solving, and team leadership.
Rapid advancement continued to an Assistant Manager role, where I became involved in essential operational duties like scheduling, training our team, handling complex customer interactions calmly and effectively, and ensuring high customer satisfaction. At just 20 years old, I achieved the position of Site Manager. I am now fully responsible for all daily operations, including scheduling, training, performance management, sales goals, and leadership development.
Now, I thrive on the responsibility of running a successful site, managing and mentoring staff, managing site profitability goals, and continuously growing as a decisive and effective manager.
• Oversaw daily operations at Jetsplash Full Service Car Wash & Auto Detail Center, managing a team of over 30 employees.
• Delivered exceptional customer service while ensuring efficient money management and scheduling.
• Fostered a motivated work environment through effective leadership and determination.
• Trained over 100 employees, enhancing team skills and performance.
• Assisted the store manager in daily operations to ensure smooth site functionality.
• Managed financial transactions and maintained accurate money management practices.
• Provided leadership and support to employees, enhancing team performance and customer service.
• Led the wash line crew, ensuring adherence to proper task execution and operational standards.
• Managed opening and closing duties to maintain a smooth workflow and efficient service delivery.
• Developed sales and maintenance skills to enhance team performance and customer satisfaction.
• Executed daily pressure washing and drying tasks, contributing to high-quality service at Jetsplash Full Service Car Wash & Auto Detail Ctr.
• Responsible for drying and pressure washing vehicles to ensure a high-quality service.
• Provided exceptional customer service, enhancing the overall customer experience.
• Motivated fellow employees to maintain a productive work environment.
• Conducted opening and closing duties, ensuring smooth operations at Jetsplash Full Service Car Wash & Auto Detail Ctr.
• Responsible for detasseling corn, ensuring high-quality standards and efficiency.
• Worked diligently from 5 AM daily, demonstrating motivation and determination.
• Focused on completing rows accurately to meet production goals.
• Contributed to Ailes Detasseling's commitment to agricultural excellence in Lincoln, Nebraska.
• Responsible for detasseling corn, ensuring high-quality standards and efficiency.
• Worked diligently from 5 AM daily, demonstrating motivation and determination.
• Focused on completing rows accurately to meet production goals.
• Contributed to Ailes Detasseling's commitment to agricultural excellence in Lincoln, Nebraska.
Customer Service
Cash Handling
Employee Training
Scheduling
Direct Sales
Problem Solving
Leadership
Loyalty