Cyrus Metta
Salt Lake City,UT
Summary
.
Friendly and outgoing with knack for creating welcoming environments. Possesses strong understanding of customer service principles and excellent communication skills. Able to ensure smooth operations and positive guest experiences.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Asher Adams Hotel an Autograph Collection
09.2024 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Skills
- Expert in Opera, Fosse and Lightspeed
- Guest services
- Problem-solving skills
- Cash handling
Timeline
Front Desk Agent
Asher Adams Hotel an Autograph Collection
09.2024 - Current
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