Friendly and outgoing with knack for creating welcoming environments. Possesses strong understanding of customer service principles and excellent communication skills. Able to ensure smooth operations and positive guest experiences.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Asher Adams Hotel an Autograph Collection
09.2024 - Current
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Waiter at Hotel Local Dubai Jumeirah Village Triangle, Autograph Collection. (Pre Opening)Waiter at Hotel Local Dubai Jumeirah Village Triangle, Autograph Collection. (Pre Opening)
Recreation Supervisor at The Grand Hotel Golf Resort & Spa, Autograph CollectionRecreation Supervisor at The Grand Hotel Golf Resort & Spa, Autograph Collection