Cyrus Tchameni Ngounou
Banquet Manager
Washington,DC
Summary
Bilingual hospitality professional with over five years of progressive experience in banquet services and team leadership. Currently serving as Banquet Manager at The Watergate Hotel, supervising staff and managing luxury event operations. Certified in A+, Network+, and Digital Literacy with hands-on IT experience including device imaging and network organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Banquet Manager
The Watergate Hotel
Washington, DC
01.2023 - Current
- Lead banquet operations for luxury events, supervising staff and overseeing scheduling and performance.
- Coordinate with clients, event planners, and hotel departments for high-level event execution.
- Manage supply inventory, ordering, and cost control.
- Ensure compliance with safety, sanitation, and service standards.
- Resolve guest concerns and maintain five-star service quality.
Banquet Houseman Lead
Watergate Hotel
2650 Virginia Avenue Nw Washington, DC
05.2021 - 09.2023
- Set up and break down banquet spaces according to event specifications.
- Manage inventory of banquet supplies, ensuring availability for events.
- Collaborate with event coordinators to optimize space and layout efficiency.
- Train and mentor new staff on operational procedures and service standards.
Student IT Support Staff
Carlos Rosario International PCS
08.2023 - 09.2023
- Re-imaged laptops and prepared devices for classroom readiness.
- Organized network closets and server room equipment.
- Assisted with inventory and documentation of IT assets.
- Supported helpdesk operations and security protocols.
Education
IT Fundamentals Career Training Program -
Carlos Rosario International PCS
06-2023
IC3 Digital Literacy Certification -
Carlos Rosario International PCS
06-2022
GED Diploma - undefined
Carlos Rosario International PCS
01-2022
Skills
- Communication
- Customer service
- Adaptability
- Problem-solving
- Leadership
Certification
- CompTIA A+ — University of the District of Columbia (2023)
- CompTIA Network+ — University of the District of Columbia (2024)
- IC3 Digital Literacy Certification (2022)
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Student IT Support Staff
Carlos Rosario International PCS
08.2023 - 09.2023
Banquet Manager
The Watergate Hotel
01.2023 - Current
Banquet Houseman Lead
Watergate Hotel
05.2021 - 09.2023
GED Diploma - undefined
Carlos Rosario International PCS
IT Fundamentals Career Training Program -
Carlos Rosario International PCS
IC3 Digital Literacy Certification -
Carlos Rosario International PCS
Awards
Best Employee Nominee (2017–2019), Best Employee Winner (2021)
ADDITIONAL INFORMATION
- Languages: English, French
- Awards: Best Employee Nominee (2017–2019), Best Employee Winner (2021)