Cyvanna Joyce
Laconia,NH
Summary
I’m a recently certified phlebotomist feeling highly motivated and excited to begin this new career! I’ve always had an interest in the medical field and being able to help others in a meaningful way. Looking forward to providing exceptional patient care and growing within the healthcare industry.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
Wayfarer Coffee Roasters
Laconia
07.2020 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Cashier
Shaws Star Market
Gilford
09.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma - Health And Fitness
Penn Foster Career School
Scranton, PA02.2021
Skills
Venipuncture
Multitasking Abilities
Organization and Time Management
Teamwork and Collaboration
Data Entry
Dependable and Responsible
Staff Management
Order of draw
Reports and documents
Money handling
Cash register operation
Customer assistance
Cleaning and sanitizing
Leadership experience
Coffee expertise
Friendly and outgoing
Sample collection
Technology-savvy
Timeline
Barista Shift Supervisor
Wayfarer Coffee Roasters
07.2020 - Current
Cashier
Shaws Star Market
09.2019 - 06.2020
High School Diploma - Health And Fitness
Penn Foster Career School