Czariah Castelo
Willow Grove,Pennsylvania
Summary
Highly motivated retail employee with extensive customer service and sales experience. Outgoing professional with track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
From the Heart Support Services, LLC
05.2024 - Current
- Educated clients concerning their disability and the proper care and treatment for their condition
- Handled all direct support issues in a timely, professional, and courteous manner
Food Runner
The Pour House
12.2024 - 10.2025
- Offered strong customer service skills, keeping customers satisfied
- Delivered food, ensuring the highest quality of care
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Brand Representative
Hollister Co
09.2022 - 04.2025
- Organized and stocked merchandise to keep necessary levels for sales demand
- Assisted with daily opening and closing tasks to maintain a clean, neat, and professional store
- Completed floorsets, filled floors, and rang up customers
- Showed understanding of customer's personal style and preferences when offering product advice.
- Completed floorsets, filled floor, and rang up customers.
Education
Bachelor of Science - Nursing
Gwynedd-Mercy University
Gwynedd Valley, PA06.2027
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Abington Senior High School
Abington, PA06.2023
Skills
- Communication skills
- Responsible
- Problem solving
- Creativity
- Critical thinking
- Retail experience
Timeline
Food Runner
The Pour House
12.2024 - 10.2025
Direct Support Professional
From the Heart Support Services, LLC
05.2024 - Current
Brand Representative
Hollister Co
09.2022 - 04.2025
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Abington Senior High School
Bachelor of Science - Nursing
Gwynedd-Mercy University