Czarina Farr
Glendale,AZ
Summary
I am continuously in pursuit of opportunities that will provide me with intellectually stimulating challenges, both in my professional and personal domains. I am motivated to take on extra responsibilities to accomplish team goals. Considering my career goals, I believe that a company that emphasizes growth and encourages employees to take on more responsibilities is a good combination for me. By eagerly accepting new challenges, I want to make significant contributions to the team's accomplishments and enhance my personal skills. I am eager to get information from experienced individuals and use my unique perspective to promote growth inside the company.
Overview
7
7
years of professional experience
Work History
Barista
STARBUCKS
08.2019 - Current
- Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks
- Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Communicate information to the manager so that the team can respond as necessary to create a third-place environment during each shift
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- Delivers legendary customer service to all customers by acting with a customer-first attitude and connecting with the customer
- Discovers and responds to customer needs
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Maintains a clean and organized workspace so that partners can locate resources and products as needed
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety, and sanitation guidelines for all products
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods
- Maintains regular and punctual attendance.
Store Associate
FOREVER 21
03.2019 - 08.2019
- Ensure great customer service by assisting in the location, availability, and selection of merchandise
- Maintain store selling floor, fitting rooms, visual displays, presentation and conditions
- Assist in daily store recovery before, during, or after store opening hours
- Promote current sales and promotions to customers, including pricing of merchandise
- Adhere to company policies, procedures, and loss prevention practices
- Complete sales transactions and maintain proper accountability at registers
- Process merchandise returns and exchanges courteously and under company guidelines
- Support all management, visuals, and sales teams at all times.
Sales Associate
AUNTIE ANNE'S PRETZEL
03.2017 - 06.2017
- Employed as a sales associate in a mall atmosphere
- Primary responsibilities: Prepare doughs and other products (lemonade, butter, Dutch ice, etc.); Roll and twist pretzels; Dip, shape, and salt pretzels; Insert, rotate, and remove pretzel trays; monitor ovens for correct baking time and product color
- Secondary responsibilities for equipment preparation, utensils, and supplies for opening and closing
- At all times, comply with Auntie Anne's dress code personal appearance standards, and policies and procedures
- Complied with all Auntie Anne's policies and procedures, including relevant federal and state regulations regarding mixers and ovens, e.g., safety and environmental standards, OSHA, EPA, & EEO
- Was continuously praised for my friendly and courteous attitude towards customers and co-workers.
Education
High School Diploma -
Peoria High School
Peoria, AZ05.2019
Associate of Applied Science - Web Development
Glendale Community College
Glendale, AZ08.2020
Bachelor of Science - Graphic Information Technology
Arizona State University
Tempe, AZ12.2025
Skills
- Customer service
- Interpersonal skills
- Organizational skills
- Attention to detail
- Cleanliness standards
- Graphic Design
Community Service
- National Anthem Choir Team, Arizona Diamondbacks MLB game - 2018
- Visit Retirement Homes - Phoenix Valley Area - 2018 - 2019
- St. Mary's Food-bank - Sun City - 2019 - 2020
Timeline
Barista
STARBUCKS
08.2019 - Current
Store Associate
FOREVER 21
03.2019 - 08.2019
Sales Associate
AUNTIE ANNE'S PRETZEL
03.2017 - 06.2017
High School Diploma -
Peoria High School
Associate of Applied Science - Web Development
Glendale Community College
Bachelor of Science - Graphic Information Technology
Arizona State University
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