Czerel Angelo Tuano
Sayreville,NJ
Summary
Dependable Shift Supervisor experienced in leading teams and enhancing operational efficiency. Achieved improvements in employee training and performance monitoring through effective communication and proactive resource management. Focused on delivering exceptional customer service while maintaining safety standards and optimizing workflows.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
New York, New York
09.2025 - 07.2026
- Trained new employees on company standards and customer service techniques.
- Monitored inventory levels and restocked supplies to maintain operational efficiency.
- Implemented daily cleaning routines to ensure store cleanliness and organization.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed closing duties to facilitate business operations.
- Conducted daily inventory of supplies, equipment, and food items.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Inspected incoming orders for quality and completeness, contributing to overall customer satisfaction.
Barista
Starbucks
New York
02.2023 - 07.2026
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Operated point-of-sale systems for processing transactions efficiently and accurately.
- Followed health and safety guidelines to ensure a safe work environment for all staff.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Placed orders with suppliers for delivery of products required for daily operations.
Team Member
Jamba Juice
New York, NY
04.2022 - 08.2024
- Operated blenders and juice machines to ensure efficient production.
- Prepared smoothies and juices following standard recipes and quality guidelines.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Monitored expiration dates on food items for freshness assurance.
Education
Paco Catholic School
Manila, Skills
- Shift leadership
- Staff supervision
- Cash handling
- Employee training
- Training and mentoring
- Inventory management
- Inventory control and record keeping
- Cash handling
- POS system operation
- Customer service
- Health and safety compliance
- Safety processes and procedures
- Daily workflows
- POS system operation
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Spanish
Limited
Timeline
Shift Supervisor
Starbucks
09.2025 - 07.2026
Barista
Starbucks
02.2023 - 07.2026
Team Member
Jamba Juice
04.2022 - 08.2024
Paco Catholic School