Summary
Overview
Work History
Education
Skills
Timeline
Cashier

D Porras

Lees Summit,MO

Summary

Friendly associate tasked with mentoring, training and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach.

Overview

2
2
years of professional experience

Work History

Lead Cashier

Ulta Beauty Inc.
Overland Park, KS
08.2021 - Current
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers complete purchases, locate items and join reward programs.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Evaluated professionalism of checkouts, raised stores loyalty numbers above 70% and consistently remained there.

Customer Service Associate

Webster University
St Louis, MO
08.2020 - 06.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Sales Manager

LSR7 School District
Lee's Summit, MO
08.2019 - 05.2020
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.

Education

Dance

Webster University
St Louis, MO

Skills

  • Customer Transactions
  • Reliable and Responsible
  • Customer Relations
  • Employee Training
  • Cash Register Operations
  • Cooperative Attitude
  • Active Listening

Timeline

Lead Cashier

Ulta Beauty Inc.
08.2021 - Current

Customer Service Associate

Webster University
08.2020 - 06.2021

Sales Manager

LSR7 School District
08.2019 - 05.2020

Dance

Webster University
D Porras