Windows, macOS, and Linux
Yash Patel
Cybersecurity
DeQuincy,LA
Summary
Entrepreneurial skills and excellent technical expertise are required for this full-time entry-level role in information security management and design, which focuses on improving the cyber security components. It also involves multitasking while still completing the assignment on time, which requires considerable physical and mental stamina. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
IT Technician
University of Dallas
Irving, TX
02.2021 - Current
- Analyzed system issues to identify troubleshooting methods needed for quick remediation.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Configured systems according to prescribed software and hardware frameworks.
Cell Phone Repair Technician
Best Electronic
Farmers Branch, TX
01.2021 - 08.2021
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Erased user data, debugged application issues and refurbished devices for resale.
- Installed and configured new devices and system components.
- Completed quality and fraud inspections on cell phones.
Manager
Red Oak Inn
DeQuincy, LA
09.2013 - 12.2016
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Education
Master of Science - Cybersecurity
University of Dallas
Irving, TX 01.2021 - 12.2022
Bachelor of Science - Computer Science
McNeese State University
Lake Charles, LA 08.2016 - 12.2020
Skills
Desktop Technical Support
Peripheral Repair
Network support
Wireshark software
Technical Analysis
TCP/IP
Security regulations compliance
Additional Information
Technical assistant for the police department of Dequincy, Louisiana.
Software
Timeline
IT Technician
University of Dallas
02.2021 - Current
Master of Science - Cybersecurity
University of Dallas
01.2021 - 12.2022
Cell Phone Repair Technician
Best Electronic
01.2021 - 08.2021
Bachelor of Science - Computer Science
McNeese State University
08.2016 - 12.2020
Manager
Red Oak Inn
09.2013 - 12.2016