Summary
Overview
Work History
Education
Skills
Timeline
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KIMBERLY PERLSTEIN

BEACHWOOD

Summary

Offering compassionate and dedicated approach, eager to learn and develop in pet care environment. Delivers willingness to understand pet behavior and effective communication skills with pet owners. Bringing caring and patient demeanor, with positive, upbeat attitude. Possesses deep understanding of pet care essentials and proficient in managing pet lodging and basic health needs. Committed to creating welcoming and safe environment for all pets.

Overview

11
11
years of professional experience

Work History

HOTEL LEAD

Petsmart
01.2020 - Current
  • Manage pet bookings and care, ensuring seamless check-ins and check-outs
  • Administer medications and oversee feeding schedules for optimal pet health
  • Monitor group and individual playtimes, maintaining safety and enjoyment
  • Ensure cleanliness of kennels, contributing to a hygienic environment
  • Coordinate veterinary visits, addressing pet health issues promptly
  • Develop and execute creative solutions to enhance operational efficiency and guest satisfaction
  • Foster a collaborative work environment, promoting teamwork and open communication
  • Mentor staff to deliver exceptional service and drive positive guest experiences
  • Streamlined pet care operations, enhancing guest satisfaction and operational efficiency while mentoring staff to deliver exceptional service
  • Fostered a team-oriented environment, promoting open communication and collective problem-solving to address operational challenges

ASSISTANT GENERAL MANAGER

WAWA
03.2017 - 09.2017
  • Directed daily operations, enhancing service and store performance, boosting customer satisfaction
  • Cultivated team morale through mentorship and training, improving staff efficiency and engagement
  • Utilized sales data to optimize product placement and promotions, driving revenue growth
  • Ensured policy and health compliance, maintaining a safe environment for customers and staff
  • Managed scheduling and inventory accuracy, supporting smooth operational workflows

FOOD SERVICE MANAGER

WAWA
02.2014 - 03.2017
  • Led food service operations, enhancing efficiency and customer satisfaction
  • Implemented cost-saving measures, significantly boosting profits
  • Ensured compliance with food safety standards, achieving perfect health inspection scores
  • Managed inventory effectively, reducing waste and increasing profitability
  • Mentored staff, fostering career growth and improving team morale

Education

No Degree - Business

Ocean County College
Toms River, NJ

Skills

  • Operational Efficiency
  • Time Management
  • Customer Service
  • Safety Procedures
  • Emergency Response
  • Multitasking
  • Pet care expertise
  • Animal behavior
  • Honest and dependable

Timeline

HOTEL LEAD

Petsmart
01.2020 - Current

ASSISTANT GENERAL MANAGER

WAWA
03.2017 - 09.2017

FOOD SERVICE MANAGER

WAWA
02.2014 - 03.2017

No Degree - Business

Ocean County College

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KIMBERLY PERLSTEIN