RHONDA BAGWELL
Millsboro,DE
Summary
Dedicated Supervisor with track record of success ensuring productivity within demanding service environment. Effective team leader effective at meeting deadlines and ensuring highest standards of organization. Implements methodical and thorough approach to leadership. Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisor
Allen Harim LLC
Seaford, DE
- Supervised 49 employees
- Done reports of manufacturing efficiency and issues for presentation before other managers
- Ensured all employees are trained and ready for adequate performances
- Inspected finish products to ensure level of quality is maintained
- Established strong business relationships and created deadline- driven team
- Led production team and spearheaded projects
- Made efficiency changes to improve hourly labor costs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Consistently met quarterly sales goals and increased customer retention rate year-over-year
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures
- Performed annual evaluations and reviews for large staff of employees
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Worked with management team to implement proper division of responsibilities
- Set overall vision and provided team leadership
- Oversaw and optimized work of craftsmen performing high-quality, precision work
- Interviewed, hired and trained new employees for production positions
- Introduced team contests and goals to enhance productivity and improve employee morale
Supervisor
Amick Farms
Hurlock, MD
09.2014 - Current
- Managed over 50 customer customer calls per day
- Conducted interviews with potential new hires and made recommendations to higher managers
- Conferred with employees to discuss complaints and resolve issues
- Created reports of manufacturing efficiency and issues for presentation before other managers
- Educated customers about product options to exceed their experience.
- Increased sales by 10%
Specialist Supervisor Planning
08.2007 - 09.2014
- Hired and trained potential employees
- Saved $10,000 by implementing cost-saving initiatives that addressed long-standing problems
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Created plans and communicated deadlines to ensure projects were completed on time
- Monitored company inventory to keep stock levels and databases updated
- Prepared variety of different written communications, reports and documents to ensure smooth operations
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Developed and maintained courteous and effective working relationships
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Led projects and analyzed data to identify opportunities for improvement
- Identified issues, analyzed information and provided solutions to problems
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Drove operational improvements which resulted in savings and improved profit margins
Education
Associate of Business Administration - Business
Arcadia High School
Oak Hall, VA06.1998
High School Diploma -
Eastern Shore Community Services Board
06.1988
Skills
- Priority management
- Contract Management
- Business planning
- Microsoft experience
- Inventory oversight
- Team Building
Certification
- CPR Certified since 2020
Timeline
Supervisor
Amick Farms
09.2014 - Current
Specialist Supervisor Planning
08.2007 - 09.2014
Supervisor
Allen Harim LLC
Associate of Business Administration - Business
Arcadia High School
High School Diploma -
Eastern Shore Community Services Board