Kyle Anderson
Lima,OH
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 7 years of carrier experience on high-volume routes.
Knowledgeable and dedicated customer service professional with extensive experience in the service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
City Letter Carrier
United States Post Office
Lima, OH
09.2014 - Current
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately 600 - 800 customers per shift.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Loader and Unloader
Dr Pepper Snapple Group
Lima, OH
10.2010 - 08.2014
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Trained and assisted multiple new team members in technical, physical and interpersonal aspects of job.
Sales Representative
Radio Hospital
Lima, OH
10.2009 - 10.2010
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Education
High School Diploma -
Lima Senior High
Lima, OH06.2007
Skills
- Mail delivery
- Local area route knowledge
- Active Listening
- Decision Making
- Self-Motivated
- Excellent Communication
- De-escalation Techniques
- Calm and Professional Under Pressure
Timeline
City Letter Carrier
United States Post Office
09.2014 - Current
Loader and Unloader
Dr Pepper Snapple Group
10.2010 - 08.2014
Sales Representative
Radio Hospital
10.2009 - 10.2010
High School Diploma -
Lima Senior High