Summary
Overview
Work History
Education
Skills
Timeline
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Akya Ellington

Memphis,TN

Summary

Dynamic professional with extensive experience in employee training and team leadership at Amazon. Proven ability to enhance performance through effective coaching and mentoring. Skilled in workplace safety and decision-making, fostering a positive environment that promotes growth and efficiency. Committed to achieving high-quality service and operational excellence while being safe !

Overview

2026
2026
years of professional experience

Work History

Crew Trainer

McDonald’s
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Youth Mentor Volunteer

University of Memphis
  • Established rapport with diverse groups of youths, understanding individual needs and adapting mentoring approach accordingly.
  • Encouraged healthy decision-making by providing resources on nutrition, exercise, stress management, and mental health practices.
  • Celebrated successes and milestones achieved by mentees, reinforcing their progress and motivating continued personal growth.
  • Provided emotional support and guidance to mentees, fostering self-confidence and resilience.

Learning Ambassador

Amazon
10.2024 - Current
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Served as a mentor teacher for new forklift drivers providing guidance and support throughout their time of driving .
  • Implemented innovative teaching methods, resulting in increased associate performance .
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.

Forklift Operator

Amazon
01.2023 - 10.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Office Assistant

University of Memphis
08.2020 - 05.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Package Handler

Amazon
05.2022 - 12.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Education

Bachelors Of Science - Sociology

University of Memphis
Memphis

Skills

  • Employee training
  • Team leadership
  • Workplace safety
  • Decision-making
  • Coaching and mentoring
  • Team leadership and supervision

Timeline

Learning Ambassador

Amazon
10.2024 - Current

Forklift Operator

Amazon
01.2023 - 10.2024

Package Handler

Amazon
05.2022 - 12.2022

Office Assistant

University of Memphis
08.2020 - 05.2024

Crew Trainer

McDonald’s

Youth Mentor Volunteer

University of Memphis

Bachelors Of Science - Sociology

University of Memphis

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Akya Ellington