Overview
Work History
Education
Skills
Timeline
Summary
Boston Cares - Volunteer

Betzaida Arroyo

Property Management
Boston,MA

Overview

14
14
years of professional experience
2
2
Language
2
2
years of post-secondary education

Work History

Property Manager

Pondside Realty
Jamaica Plain, MA
06.2008 - 03.2019
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Developed and executed plan to achieve and maintain 95% or better rate of occupancy

Portfolio Manager

Greater Boston Properties
Boston, MA
01.2005 - 06.2008
  • Managed of portfolio of 14 Condominium Associations in Boston and surrounding areas
  • Coordinated and attended all board meetings, including annual budget meetings
  • Prepared yearly budgets for boards approval
  • Scheduled and coordinated all work on properties
  • Ensured all work was billed and was done satisfactorily
  • Communicated market developments, portfolio changes and annual performance information to clients.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
  • Communicated effectively with owners, residents and on-site association
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports

Education

Certification - Certification in Budgeting And Non Profit Housing

IREM - Institute of Real Estate Management, Boston, MA

GED -

Roxbury Community College, Boston, MA

Certification - Mass. Real Estate Salesperson Certification

Jack Gately Real Estate School, Boston, MA
02.2020 - 04.2022

Skills

    Building operations

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Timeline

Jack Gately Real Estate School - Certification, Mass. Real Estate Salesperson Certification
02.2020 - 04.2022
Property Manager - Pondside Realty
06.2008 - 03.2019
Portfolio Manager - Greater Boston Properties
01.2005 - 06.2008
IREM - Institute of Real Estate Management - Certification, Certification in Budgeting And Non Profit Housing
Roxbury Community College - GED,

Summary

Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over 200 units. Exceptional record of maintaining profitability through positive resident relations and cost controls.

Boston Cares - Volunteer

Work with various organizations as a representative of Boston Cares

Betzaida ArroyoProperty Management