Betzaida Arroyo
Property Management
Boston,MA
Overview
14
14
years of professional experience
2
2
Language
2
2
years of post-secondary education
Work History
Property Manager
Pondside Realty
Jamaica Plain, MA
06.2008 - 03.2019
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Verified income, assets and expenses and completed file tracking sheet for each applicant
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy
Portfolio Manager
Greater Boston Properties
Boston, MA
01.2005 - 06.2008
- Managed of portfolio of 14 Condominium Associations in Boston and surrounding areas
- Coordinated and attended all board meetings, including annual budget meetings
- Prepared yearly budgets for boards approval
- Scheduled and coordinated all work on properties
- Ensured all work was billed and was done satisfactorily
- Communicated market developments, portfolio changes and annual performance information to clients.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
- Communicated effectively with owners, residents and on-site association
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports
Education
Certification - Certification in Budgeting And Non Profit Housing
GED -
Certification - Mass. Real Estate Salesperson Certification
02.2020 - 04.2022
Skills
Building operations
City and county regulations
Maintenance knowledge
Financial budgeting and reporting
Administrative support
Staff Management
Property management
Timeline
Jack Gately Real Estate School - Certification, Mass. Real Estate Salesperson Certification
02.2020 - 04.2022
Property Manager - Pondside Realty
06.2008 - 03.2019
Portfolio Manager - Greater Boston Properties
01.2005 - 06.2008
IREM - Institute of Real Estate Management - Certification, Certification in Budgeting And Non Profit Housing
Roxbury Community College - GED,
Summary
Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over 200 units. Exceptional record of maintaining profitability through positive resident relations and cost controls.
Boston Cares - Volunteer
Work with various organizations as a representative of Boston Cares