JIMMY BAZAN
Manassas,VA
Summary
Cybersecurity student at Northern Virginia Community College who climbed positions rapidly from a sales associate to a business development/sales manager credited to a background of customer service. Eager to combine knowledge of the cyber world with an extensive skillset in customer service. Equipped with a genuine curiosity in the world of troubleshooting computers and is looking to apply textbook knowledge into a career.
Overview
4
4
years of professional experience
Work History
Sales Manager
Electrified LLC
Manassas, Virginia
02.2022 - Current
- Developed business by creating new business partnerships through customer service.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods.
Transporter
Battlefield Ford Automotive
Manassas, VA
01.2021 - 01.2022
- Warmly greeted patients and visitors and made each feel welcome.
- Communicated constantly with peers to stay organized and ready for any upcoming jobs.
- Maintained organized lot for coworkers to readily find vehicles.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
Laborer
Ray’s Auction House
Catlett, VA
06.2018 - 01.2021
- Provided quality customer service and established great relationship with customers
- Moves, loads, unloads, and organizes merchandise
- Maintains clean workspace/facility
Education
Cybersecurity - Computer Networking
Northern Virginia Community College
Annandale, VA06.2023
Advanced Studies Diploma -
Osbourn Park High School
Manassas, VA06.2020
Skills
- Customer Service
- Coding software proficiency
- Customer Complaint Resolution
- Microsoft Word, Excel, PowerPoint, and Access
- Diligent notetaker
- Quality communication skills
- Verbal and Written Communication
- Operational Records Review
- Appointment Scheduling
- Data Confidentiality
- Brand Development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Manager
Electrified LLC
02.2022 - Current
Transporter
Battlefield Ford Automotive
01.2021 - 01.2022
Laborer
Ray’s Auction House
06.2018 - 01.2021
Cybersecurity - Computer Networking
Northern Virginia Community College
Advanced Studies Diploma -
Osbourn Park High School
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