Steven Fredrics
Canovanas,P.R.
Summary
Hardworking employee enthusiastic about learning the hcoa field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sign Installer
Sign Image
Canovanas , Puerto Rico
08.2021 - 12.2022
- Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
- Designed new sign graphics and layouts to match customer specifications.
- Installed vinyl on vehicle doors, windows, and body panels for partial coverage or complete wraps.
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
- Created custom signs for customers with quality builds and careful installation.
Barista
Rustic Blands
Delta , AK
02.2021 - 06.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cultivated to recall customers' names and address each by name.
- Developed and demonstrated skillful and creative latte art to engage customers.
Education
High School Diploma -
Delta High School
Delta Junction, AK05.2021
Sistema Universitario Ana G Mendez - Universidad Del Este
Carolina, PRSkills
- Responding to Difficult Customers
- De-escalation Techniques
- Upselling Products and Services
- Project Management
- Customer Service
- Marketing Strategies
- Detail-Oriented
- Promotion tactics implementation
Accomplishments
- Basketball champion
- Defensive player of the year.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sign Installer
Sign Image
08.2021 - 12.2022
Barista
Rustic Blands
02.2021 - 06.2022
High School Diploma -
Delta High School
Sistema Universitario Ana G Mendez - Universidad Del Este
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