Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Rodriguez

Crest Hill,IL

Summary

Talented Operations Manager bringing 25+ years of experience and demonstrated record of accomplishment in Operations. Proficient in Operational enhancements, quality improvements and team leadership based on organizational strategies. Cross-functional collaborator, well-versed in developing successful teams and motivating employees to meet individual and team objectives.

Overview

22
22
years of professional experience

Work History

Operation's Manager

Penske Logistics
07.2021 - Current


  • Creating a culture of safety in the facility and over the road.
  • Train and hold associates to all safety and quality standards.
  • Ensure all management and associates are properly trained on job responsibilities to meet the standards of the business.
  • Manage 5 OS, 2 SOS, and 7 clerks/dispatch
  • Manage 86 drivers and 61 warehouse associates
  • Facility operates 24/5
  • Deliver to 456 dealerships in 5 states which include 17 remote domiciles
  • Manage customer EPT to maintain quality standards
  • 5S and Lean projects
  • Interact with the customers, both internal and external to best meet their needs for a successful operation.
  • Monitor the fleet utilized the run the operation efficiently.
  • Work closely with PTL across our network to build a strong working relationship.
  • Customer billing
  • Payroll ( Driver and Warehouse )
  • Review the P&L for Cost and savings


Senior Operations Supervisor

Penske Logistics
05.2021 - 07.2023
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Supervised, trained, evaluated and motivated team of employees and managed day-to-day activities of department.
  • Dispatched drivers and tracked on-time deliveries.
  • Trained new employees on warehouse safety and company policies.
  • Conducted reviews to assess compliance with regulatory requirements and company policies.
  • Conducted research to identify solutions to issues such as; On time departures and misdirected freight.
  • Directed day-to-day warehouse activities and set long-term goals.
  • Performed functions with required repeated bending, standing and reaching.
  • Utilize prescribed methods to maximize production and reduce costs.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Supervised worker efficiency and rectified issues with performance.
  • Hold employees accountable to 5S standards.
  • Hold employees accountable to safety and quality standards.

Gap in Employment

Personal\Covid Reason
09.2020 - 04.2021

Operation's Manager

UPS
06.2014 - 08.2020


  • Improved efficiency by synchronizing work of diverse departments to eliminate bottlenecks and streamline processes.
  • Empowered employees by coordinating necessary resources to effectively handle needs and achieve objectives.
  • Planned and managed crew schedules for operations in line with business and project demands.
  • Optimized procedures and workflow based on tracking and analysis of business trends.
  • Resolved process inefficiencies through effective analysis and resolution of deficient areas.
  • Handled forecasted business volume expertly by planning, organizing, and delegating daily operational activities.
  • Mitigated risks across departments through root cause analysis and development of optimal solutions
  • Boosted efficiency with adoption and integration of new process and technology solutions.
  • Developed team culture focused on group success and continuous improvement.
  • Managed 46 supervisors and 350 union employees

FT Supervisor

UPS
10.2002 - 06.2014
  • Established area team schedule and planned production.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Monitored employee work and determined benchmarks for performance indicators.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Prepared reports based on documented inventory use and labor hours.
  • Generated documentation and processed orders.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Coordinated inventory transfers with related departments by scheduling materials to be moved to and from warehouse.
  • Developed and implemented truck loading processes to simplify and maximize drivers time.
  • Secured company assets by verifying and auditing outbound shipments and returns.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.

Education

General

Lockport Township
Lockport,IL
07-1999

Skills

  • Organization
  • Goal Setting\Time Managment
  • Strategic Planning
  • Business Intelligence
  • Business Management
  • Inventory Control
  • Financials
  • Employee training
  • Staff Management
  • Performance Improvement
  • Process Improvement
  • Cross-functional Collaboration
  • Project Leadership

Timeline

Operation's Manager

Penske Logistics
07.2021 - Current

Senior Operations Supervisor

Penske Logistics
05.2021 - 07.2023

Gap in Employment

Personal\Covid Reason
09.2020 - 04.2021

Operation's Manager

UPS
06.2014 - 08.2020

FT Supervisor

UPS
10.2002 - 06.2014

General

Lockport Township

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Marcus Rodriguez