Holden Sweeney
Wake Forest,NC
Summary
Driven and dependable Sandwich Artist with a proven track record at Subway, where exceptional customer service and teamwork led to a noticeable increase in customer satisfaction. Skilled in POS system operation and staff training, I excel in fast-paced environments, ensuring quality control and efficiency. My ability to resolve complaints has fostered repeat business, contributing to the team's success.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Subway
06.2022 - 05.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Prepared and presented food in compliance with health and safety guidelines.
Education
No Degree - Dual Enrollment
Wake Technical Community College
Raleigh, NC06.2025
High School Diploma -
Wake Forest High School
Wake Forest, NC01.2025
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Reliability and punctuality
- Cash Handling
- Dependable and honest
- Menu Memorization
- Phone and Online Order Processing
- Order Accuracy
- Professionalism and Courtesy
- Store Opening and Closing
- Staff Training
- Quality Control
- Team Leadership
Timeline
Sandwich Artist
Subway
06.2022 - 05.2024
No Degree - Dual Enrollment
Wake Technical Community College
High School Diploma -
Wake Forest High School
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