Daaimah Lewis-Uqdah
Philadelphia,PA
Summary
Detail-oriented Human Resources Credentialing and Onboarding Specialist with over 5 years of experience in full-cycle onboarding and credentialing within compliance-focused environments. Expertise in background checks and adherence to state and federal regulations. Skilled in Workday, ADP, Smartsheet, and various HRIS platforms, delivering efficient processes and positive candidate experiences.
Overview
1
1
Language
1
1
Certification
15
15
years of professional experience
Work History
Onboarding Specialist
Gaudenzia
Norristown, PA
08.2025 - 08.2026
- Managed onboarding for 100+ new hires, ensuring timely completion of employment documentation, background screenings, and onboarding requirements.
- Managed employee information and onboarding documentation in ADP, creating custom reports to track onboarding progress and required documentation.
- Coordinated onboarding activities across PA, NJ, DE, DC, and VA, supporting compliance with applicable requirements.
- Responded to 30+ candidate inquiries, resolving onboarding questions and issues while maintaining a positive candidate experience.
- Developed onboarding materials and facilitated orientation sessions to help new hires understand policies, procedures, and organizational culture.
Talent Acquisition Coordinator
Innovative Renal Care
Beverly, MA
04.2025 - 08.2025
- Managed onboarding communications for 100+ new hires, serving as a primary point of contact and ensuring timely completion of pre-employment requirements.
- Responded to 30+ candidate inquiries, providing guidance on onboarding, background checks, drug screenings, and employment documentation.
- Facilitated and adjudicated background investigations through First Advantage, following up on missing information to prevent onboarding delays.
- Monitored background checks, drug screenings, online onboarding documents, and employment verifications to support timely start dates.
- Managed recruiting team mailboxes and assisted with job postings across internal and external job boards.
- Identified workflow inefficiencies and recommended process improvements to strengthen onboarding operations and candidate engagement.
- Remote – Beverly, MA
Onboarding Specialist
Adecco North America / PDS Defense
Phoenix, AZ
02.2024 - 03.2025
- Managed onboarding for 30+ associates weekly, serving as the primary point of contact and guiding candidates through pre-employment requirements.
- Coordinated and tracked background checks, drug screens, and education verifications to support timely start dates.
- Verified candidate information in US Verify and finalized onboarding in Smart Search, maintaining accurate employee records and assignment updates.
- Provided guidance on payroll, benefits, timekeeping, and company policies, resolving associate questions and escalating complex issues.
- Maintained pay rates, assignment changes, and unemployment claim information while supporting payroll data entry and compliance processes.
- Collaborated with recruiting and compliance teams on process improvements and special projects to streamline onboarding operations.
- Remote – Phoenix, AZ
Onboarding & Credentialing Specialist
Merakey
Blue Bell, PA
02.2018 - 01.2024
- Managed onboarding and credentialing for over 1,500 new hires annually across multiple service lines, including Behavioral Health, IDD, and Education.
- Communicated consistently with candidates, setting expectations and providing clear, timely updates on onboarding progress.
- Maintained real-time hiring lifecycle data in Smartsheet and collaborated with internal departments for onboarding accuracy.
- Audited licenses, transcripts, and certifications to ensure compliance with regulatory standards and organizational policies.
- Audited documentation including licenses, transcripts, and certifications to ensure compliance.
- Stayed up to date with evolving state and federal hiring regulations for schools and healthcare organizations.
- Acted as liaison between candidates, HR, and hiring managers regarding credentialing status and requirements.
- Liaised between candidates, HR, and hiring managers to clarify credentialing status and requirements, facilitating smoother onboarding.
- Blue Bell, PA
Lead Credentialing and Billing Specialist
Kaleidoscope Education Solutions
10.2017 - 01.2018
- Processed credentialing applications and followed up with independent contractors to ensure timely completion.
- Tracked assignment details, certifications, and licensure renewals.
- Resolved billing discrepancies and provided light customer service support.
- Resolved billing discrepancies and addressed customer inquiries to enhance client satisfaction.
- Facilitated contract negotiations
Billing Assistant
Ascensus
01.2017 - 09.2017
- Thrived in a fast-paced customer service environment, managing multiple priorities while providing timely and professional support.
- Handled high-volume customer inquiries, resolved issues efficiently, and maintained a positive customer experience.
- Managed over 100 customer accounts, billing inquiries, and documentation with accuracy and attention to detail.
Administrative Assistant
America’s Home Health Services
08.2016 - 10.2016
- Maintained over 60 employee records and facilitated background checks to ensure thorough onboarding.
- Conducted interviews and screened new hires to support recruitment efforts.
- Negotiated contract terms with vendors
Billing Specialist Lead
Northeast Treatment Centers
08.2013 - 12.2015
- Generated and reconciled invoices for subcontracted services, ensuring accurate billing and timely payments.
- Tracked and updated child client data from intake to discharge, facilitating seamless transitions and comprehensive care.
- Verified daily insurance status and maintained reporting documentation to support effective claims processing and compliance.
Billing/Customer Service Representative
Member Solutions
04.2011 - 07.2013
- Handled billing and customer inquiries using internal systems to ensure accurate account management.
- Processed claims while updating customer profiles and billing agreements to maintain current records.
- Resolved customer inquiries regarding billing discrepancies and service issues.
- Processed account adjustments and payment transactions with accuracy.
- Collaborated with cross-functional teams to enhance customer satisfaction and retention strategies.
Education
Associate of Science - Computer Information Systems
Chestnut Hill College
Philadelphia, PA02-2021
Skills
- New hire onboarding
- Onboarding documentation
- Employee training
- Talent acquisition
- Recruitment management
- Performance tracking
- Data analysis
- Report preparation
- Microsoft office
- Analytical and critical thinking
- Cross-functional teamwork
- Interviewing skills
- Strategic planning
- Relationship building
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
In Progress — SHRM Certification (Expected October 2026)
Languages
English
Full Professional
Timeline
Onboarding Specialist
Gaudenzia
08.2025 - 08.2026
Talent Acquisition Coordinator
Innovative Renal Care
04.2025 - 08.2025
Onboarding Specialist
Adecco North America / PDS Defense
02.2024 - 03.2025
Onboarding & Credentialing Specialist
Merakey
02.2018 - 01.2024
Lead Credentialing and Billing Specialist
Kaleidoscope Education Solutions
10.2017 - 01.2018
Billing Assistant
Ascensus
01.2017 - 09.2017
Administrative Assistant
America’s Home Health Services
08.2016 - 10.2016
Billing Specialist Lead
Northeast Treatment Centers
08.2013 - 12.2015
Billing/Customer Service Representative
Member Solutions
04.2011 - 07.2013
Associate of Science - Computer Information Systems
Chestnut Hill College